Xbox Live Promotion (3 Months of Xbox Live w/ Mercenary Pack for Sea of Thieves)

Hi there Chuks 187, thanks for reaching out to us.

To check, what retailer did you purchase the 3-months of Xbox Live Gold from? For this promotional offer, you would want to reach out to the specific retailer for eligibility for the Sea of Thieves Mercenary Pack.

Same here haven't received anything. I met the term and condition, I'm new to xbox live so I received the membership discount but no sea of thieves mercenary pack

This is a copy of your own terms and conditions:

Terms and Conditions

Offer excludes existing Gold subscribers; valid 4/10/18-4/30/18, only at Microsoft.com or in-console store; credit card required. Also excludes: customers who previously purchased 1-month Gold for $1 since July 1st 2017
or 50% off discounts in 2018. After promotion period membership continues to be charged at the then-current price (subject to change) plus applicable taxes, unless cancelled. Offer valid only in US, Mexico, Brazil, Canada (excluding Quebec), UK, France, Germany,
Australia. Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will receive a digital code with the Sea of Thieves Mercenary Pack in their Xbox Message Center by 5/31/2018. Limit one (1) promotional code per account, while supplies
last. Offer not valid on prior Xbox Live Gold purchases and cannot be combined with any other offer. Sea of Thieves requires Xbox Live Gold (sold separately). Sea of Thieves game (sold separately or with Xbox Game Pass) required to use Mercenary
Pack.

Heya!

The mercenary packs were exclusive to select retailer based content packs and not available in all regions or through all retailers.

You would want to reach out to the retailer who sold you the 3 months of Gold to see if they took part in that promotion.

For more info on Sea of thieves and the promotions for the game check out the
FAQ!

Please check
https://www.xbox.com/en-US/promotions/sea-of-thieves-gold-offer#legal regarding the Terms and Conditions.

If this is the promo you are talking about, it says there:

Offer valid only in US, Mexico, Brazil, Canada (excluding Quebec), UK, France, Germany, Australia. Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will receive a digital code with the Sea of Thieves Mercenary Pack in their
Xbox Message Center by 5/31/2018.