XBox Live / Profile Synchronisation not happening?

JaXasS1985 · Jan 3, 2014

Hello Guys,

I have the XBOX ONE since last week and I'm very happy so far. Blu-Ray lip sync is perfect, silent console, silent power adapter, etc.

I just found one thing and I dont know how to fix this: I completed Ryse today and received a lot of achievements throughout the week.

I can see them on the XBOX - but if I login to XBOX.com via web browser and select "my profile" nothing seems to be synchronised.

So far I havent tried online gaming and didn't open any NAT ports.

Best Regards,

Armin

:)

Munkey Boy · Jan 3, 2014

Using two x box ones with live account

Absolutely. You can log in with your Live profile on any Xbox One, and your saves are all saved online and should synchronise. I say this is how it is advertised to work, though I haven't tested it first hand myself.

LovableWindow8 · Jan 3, 2014

Synchronisation XBOX LIVE bloqué

Bonjour, Je n'arrive pas a jouer avec AGE OF EMPIRES DEFINITIVE EDITION, j'ai un message "La synchronisation avec la xbox live est bientôt terminée" et rien ne bouge.

Merci de votre aide.

[Mod Translation]

Hello, I can not play with AGE OF Empires DEFINITIVE EDITION, I have a message "Sync with Xbox Live is soon complete " and nothing moves.

Thank you for your help.

JaXasS1985 · Jan 3, 2014

Further explanation: I didnt open NAT ports becasue the console was not showing errors when connecting or logging in.

As you can see now on my Gamertag, the picture I selected has not been synchronised. Also, my only achievement is Dawn of War II which was like forever ago.

JaXasS1985

Further explanation: I didnt open NAT ports becasue the console was not showing errors when connecting or logging in.

As you can see now on my Gamertag, the picture I selected has not been synchronised. Also, my only achievement is Dawn of War II which was like forever ago.

LucioOhsCereal

Salut,supprimez votre profil et reconnectez-le. certainement un problème de synchronisation

Ive done that on both the xbox 360, and xbox one. Didnt work.

DarthRaitu

Solution 2: Check your achievement progress online

You can check the progress of your achievement online to verify that your console has synchronised with Xbox Live.

To view your achievements online:

1.Sign in at xbox.com and select Achievements.

2.Select the title of the achievement you're trying to unlock.

3.If the achievement appears under “Achievements,” it's already unlocked.

If the achievement appears under “Locked Achievements,” either the console isn't yet synchronised with Xbox Live or the achievement was not successfully unlocked.

Francia J.

Thank you for the update. Kindly check your progress online by following the steps below:

1. Sign in at Xbox.com.

2. Select your profile icon in the upper-right corner, and then select Xbox profile > Achievements.

3. Select the title of the achievement that you're trying to unlock.

4. If the achievement appears under Achievements, it's already unlocked.

If the achievement appears under “Locked Achievements,” either the achievement was not successfully unlocked, or the console hasn’t synchronised with the Xbox network. Allow up to 72 hours for this synchronisation to take place. If it hasn't appeared after 72 hours, try unlocking the achievement again.

Mister Quasar

Thanks for letting us know, LovableWindow8!

The Age of Empires Support Page has some information and steps you can take to troubleshoot that error message further.

If those steps don't help, we'd recommend making a new thread in the
Age of Empires Support Forums regarding this issue - they'll be best able to work with you directly from there.

XBox Live / Profile Synchronisation not happening?