Xbox Live Permanent Ban on my account (Sorry, please forgive me)

G. Red · Oct 15, 2020

Hello, hope you're all having a good day/night. Ive tried filing a case review and it wouldn't work so I was told to come here. I have been playing Xbox for 9 years. I made my first Xbox live account around 2011-2012 but in 2016 my account was suspended
and banned permanently for violating the code of conduct. There is no excuses for my mistakes either; I was a very Toxic and immature kid back then and i deeply apologize for it. Since then though I've learned to accept and grow into a better person from learning
from my past mistakes as a immature kid. But as a adult i understand what i considered cool was actually hurtful and ruining other players experience in this fun community. I am willing to even pay money for my old account back because i have so many memories
and Digital bought games on there that I lost due to the ban; therefore losing around $750.00 USD on games. Here in this form I'm asking for forgiveness from the Xbox live community as well as the enforcement team. It has been 4 years since I lost my account
along with all my games, and since then I was able to take a long break and grow as a person and remember how I used to act was downright wrong. The gamer-tag was "LLChipmunksLL". enforcement Team, i understand that what i did was wrong and I'm hoping you
guys being the generous company you are to revoke my Permanently banned account. If there is anything I have to do to get it back I'll faithfully do it. Please, please forgive me for what i did; I just wanna peacefully enjoy Xbox with my friends and have all
my games back . Thank you for your time and get back as soon as you can, no rush though. Thanks again and the gamer-tag was LLChipmunksLL to reiterate. And if you cancel my ban, I promise from the bottom of my heart this won;t happen again.

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:)

G. Red

Nobody actually reads the code of conduct. First off these servers are always down and then you guys steal peoples digital games when they get banned. Shocked; well have a good one

G. Red

So I can't get my account back? What about the digital games, am I allowed to at least get those back because I spent a lot of money on my account?

Smwutches

The enforcement team do not use the forums. You would have had to submit a case review during the first 12 months of the ban in order for them to review it and possible overturn the ban. As it was issued well over 12 months ago, it is no longer possible
to have a review done.

G. Red

Wow, what a company so if you are going to take my account you'll just take all my money and games aswell? It's funny to because one of your agents told me to go to the forums since enforcement is on here. Thanks

Smwutches

Those are the rules everyone agrees to when they sign up.

The enforcement team used to use the forums and unfortunately support still give incorrect information regarding that.

Xbox Live Permanent Ban on my account (Sorry, please forgive me)