Xbox live passcode

PingPang BamPow · Jan 9, 2018

it's been awhile since I've played my Xbox 360 since I've purchased the Xbox one. My problem is now can't remember the 4 digit passcode i Xbox 360 asks for when I click on my Avatar. How do I reset that

:)

Mister Gwyther · Jan 9, 2018

My Xbox Live passcode has been forgotten!

Are you referring to the Xbox LIVE passcode or the Parental Settings passcode? Only the LIVE passcode can be removed by recovering. The parental passcode can only be removed by either knowing the passcode or answering the secret question.

Mister Gwyther · Jan 9, 2018

Pass Code Off

Which passcode are you referring to, the Xbox LIVE (personal) passcode, or the Family Settings passcode? For the LIVE passcode, you can try recovering the profile. For the Family passcode, you need to either know the security answer, or call phone support.

Smwutches · Jan 9, 2018

You'll need to contact support and they can help you reset it. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Mister Gwyther

Are you referring to the Xbox LIVE passcode or the Parental Settings passcode? Only the LIVE passcode can be removed by recovering. The parental passcode can only be removed by either knowing the passcode or answering the secret question.

nialldowney

The issue is the live passcode that you have setup on your account. ("hit the sign on to xbox live button and put my 4 digit passcode in.") The live passcode is there to prevent the connection to live on your account by anyone without a passcode.

Just remove the live passcode and then It will auto sign in to live for you again, You can remove the passcode in account management or by downloading your profile again.

Mister Gwyther

Which passcode are you referring to, the Xbox LIVE (personal) passcode, or the Family Settings passcode? For the LIVE passcode, you can try recovering the profile. For the Family passcode, you need to either know the security answer, or call phone support.

WPAK

Hi there,

depending on the passcode required both answers can be correct.

If it is an family passcode that is required then please follow the steps specified by onyx62is, Only Xbox Support is able to help you reset a family passcode.

If it is an xbox live passcode then the steps specified by MommaBear8689 should do the trick

(This will require the email address and password for the Xbox Live account)

Mister Gwyther

That depends, are you referring to the Xbox LIVE passcode (to sign in to the account) or the Parental Passcode (download content, change settings)? The LIVE passcode can simply be reset by recovering your account, or going into the menu and disabling it
(requires the passcode). The Parental passcode will not be affected by recovering, and can only be disabled by knowing the code or answering the security question.

Xbox live passcode