Xbox Live Party Chat not working after 24 hour com ban

JSPHWTSN · Jan 30, 2019

After fulfilling a 24 hour com ban, I'm no longer able to talk to people in party chat. I'm able to message people, join parties and invite people to parties, however when I speak into the mic it doesn't pick up any sound. I know this isn't an issue with
the mic itself, as I've tested this by plugging the mic into my phone, calling a friend through FaceTime audio and seeing if they could hear me, which they could. Has anyone else had this problem and is there a way to resolve it? Thanks.

:)

H3PA80R

Sorry for your issue. Have you checked if you are beeing muted in the party? If so you just habe to unmute yourself. Just scroll over your own gamertag in the party. There you should have the option to Mute or unmute yourself.

Also check the following trouble guide:

https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

Hope that helps.

Saeleth

I know that sometimes there might be a slight delay after a comm ban, I would suggest rebooting your console as well. If the issue persists I would recommend reaching out to MS Customer Support to help get your comm privledges restored.

Shwarzwald

Xbox team has assisted me. Please close the thread.

Shwarzwald

Did that already. It yielded no results.

onyxishere

Sorry to hear it. Can you please try deleting your profile, then power cycle again and finally redownload your profile. That should work to clear things out for you.

Xbox Live Party Chat not working after 24 hour com ban