Xbox Live online play isn't working

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello H_F123, Madden 23 is from EA, he would have to apply for a bond with EA not Epic Games.

Try following the procedure below and then sign in again with the account you use to play games on Xbox.

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

When i go online it shows a Page of thé Xbox gamepass subscription and thé Xbox live Gold even though i got gamepass through home Xbox, i would just play with that account but my younger brother uses it to play on his Xbox and for him it's working to play online it's just for me through home Xbox that it isn't working.

I have worlds both in off line and online. Neither work for multi. I also have wireless controllers so it isn't a cable issue. Even before we had Xbox live my kids were able to play together because it wasn't online play but thru hdmi.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Kindly make sure your account is set as Home Xbox on your son's console by following the steps below;

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

3. Select Make this my home Xbox.

If it's already set as Home Xbox, try to resync your Xbox profile to his console by following the steps below. Make sure that you know your account logins before doing these steps.

REMOVE PROFILE:

To remove a profile: From Profile & system, select Settings > Account > Remove accounts. Select a profile, then select Remove.

POWER CYCLE CONSOLE:

To restart your console: Press and hold the Xbox button on your controller, and then select Restart console > Restart. To power cycle your console if it's frozen: Press and hold the Xbox button on your controller for 10 seconds. Then press the Xbox button on the console or on your controller to turn your console back on.

RE-ADD PROFILE:

To add an Xbox profile to a console, press the Xbox button to open the guide and go to Profile & system. Select Add or switch, and then select Add new and follow the instructions.

the title: worms armageddon 2 - downloaded from xbox live arcade. I know that China isn't supported on live - but my xbox uses the japanese locale and i can happily play other games online - just seemes worms armegeddon doesn't like our connection - any
possible work around?