Xbox Live One Year Subscription bill overdue. How do I cancel it?

Weiro1234 · Nov 20, 2019

I bought a year of Xbox Live Gold and it expired. My card that I was using to pay for it also expired. How do I cancel the subscription, change cards, and buy the $1 Ultimate Membership Pass that’s going on right now?

:)

Leemur60

Hi

If you log into your Xbox account from a web browser (https://account.microsoft.com/services/) you can turn off subscriptions, recurring billing and update card details
there. I think you can also do it from the Xbox (System > Settings > Account > Subscriptions)

Shieldlady1

Boa noite, faça login em sua conta e acesse: https://account.microsoft.com/services/

Sua assinatura vai estar lá, é só cancelar a cobrança recorrente.

Tem também a aba onde está suas formas de pagamento, você retira o cartão lá e poe outro se for o caso.

LegoNinja187

How to turn off automatic renewal

How to pay an overdue payment

Grigoriy Orlov

hello. I was billed to pay for another year Xbox Live. I do not want this year to buy the subscription. How do I cancel it? Or at least change from year to month?

gds1972

Hi

To cancel an overdue subscription you must first clear the past due balance on the subscription, once you have cleared this balance you should then be able to cancel the subscription.

Please see the link below for information on this.

https://support.xbox.com/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

Xbox Live One Year Subscription bill overdue. How do I cancel it?