Xbox Live not working

OPG InertSage02 · Oct 24, 2017

my Xbox live apparently expired (12 month membership) and I purchased on January 3 according to my payment history. Under subscriptions it says only 3 month prepaid but I payed for a 12 month please help ASAP!!

:)

MBRORYT · Oct 24, 2017

My Minecraft world is not working plus Xbox live is not working

My Minecraft world is not working plus Xbox live is not working

AnnoyedTick7124 · Oct 24, 2017

Cant connect

My xbox live for 360 Has not been working since last night, I can connect to the internet but not Xbox Live and it says xbox live is working but it wont let me connect to Xbox live

Mistress Sara · Oct 24, 2017

Hi there,

For billing specific issues, such as this, you'll want to reach out to
support, as the forums will not be able to assist.

You can go
here to contact them.

JhonSnow777

There is currently a service alert up for purchases and content usage

Xbox live Status

https://support.xbox.com/en-US/xbox-live-status

You can check this link when the issue will finally resolve...

ChiefJoboo

Solutions:

1. Turn off and unplug the console for 30 seconds.

2. Check this page to make sure you have gold:
https://account.microsoft.com/services/

3. If so, please remove and redownload your account:
http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

4. If still it asks you to buy gold, please contact xbox support in a live chat here as they will need to refresh your gold as there's a glitch on your account (somewhat common):
http://support.xbox.com/contact-us

HeadshotPenguin

Hi,

It can sometimes take a bit of time to update, also have you restarted your Xbox since?

HP

LocoMillipede46

I have the same issue and is a 12 month subscription, and when I check the subscription status says it expires until 2018, this is not good!!!

I have a similar problem. I bought an xbox live gold mbership for one mounth. I can download games for free but i can't play multiplayer. It says here that the membership expires next mounth.

Its Rhet0rical

Just tested it with no memory devices in and the same problems exist. I had a feeling this was the case considering there are 206 GB of free space on my hard drive. Anyhow, my problems seem to be similar to OneBgBdArtemis's, except they seemed to start with
some XBox Live Update from early April - I stopped playing for awhile and figured it would fix itself but it has not.

Tomorrow I will be bringing my XBox to my friend's house to see if it runs off his Internet. If it still has problems, which I'm assuming it will considering all the other comps in my house run fine off of the same modem and ethernet cords, then that proves
that either something is wrong with the XBox itself (unlikely) or one of the updates that was downloaded.

Xbox Live not working