Xbox Live Not Letting Me Connect?

KristoferBagwell · Sep 18, 2018

For the past few days, I've been having issues with my Xbox 360. When I start it up, everything works fine. Xbox Live pulls up, my Network tests fine, and I can use any of the apps that I have, like YouTube with no hassle. But when I try to play something
on Xbox live, it boots me before I can even match up with someone. And whenever I try to make purchases, it won't allow me and gives me the status code "80153003".

When I test my Network connection, it doesn't have any issues. I've tried in matching my Wi-Fi and starting again. I've cleared out my caches on my hard drive. I have no idea what else to do.

:)

Demented Dame · Sep 18, 2018

Xbox Live not letting me in

Are you using a wired or wireless connection?

SpyShadow · Sep 18, 2018

Xbox live not letting me in

This has become a common problem for some folks, including myself. This last xbox patch sometimes drops the internet connection despite it being live still. Best thing you can do (Which is what I do) is do a console restart. Its under your menu settings
under your system tab. Good Luck!

InCaudaVenenum · Sep 18, 2018

Try going through the connection troubleshooter. https://support.xbox.com/en-US/xbox-360/networking/connection-solution Report back afterwards if you can!

M3tal Daz3 · Sep 18, 2018

For a possible solution to this error check this link provided by support: Error 80153003 | Xbox Live Download or Content Purchase Error on Xbox 360

XBF Javier R · Sep 19, 2018

Hello KristoferBagwell!

One suggestion for the issue being experienced is to reset the network to factory defaults.

This is done by doing the following:

Access Settings

Select System Settings

Select Network Settings

Select your own network

Select Configure Network

Scroll right, and find Additional Settings

Scroll to the bottom and select Restore to Factory Defaults

Also try following this Xbox 360: I get an error message when I test my Xbox Live connection article.

Let us know if this works!

XBF Jeremy Z · Nov 5, 2018

Hello, KristoferBagwell

Thank you for contacting Forum support!

I believe this link here may help!
occurs when downloading or purchasing content

Please let me know if that works!

Thank you!

Strieter1

im not sure what had happened but i am now connected to xbox live. It must have been a connection error or something.

Strieter1

Ok here is the error status report

W: 0000-000B

X: 0000-F001

Y: 30A8-4840

Z: 0000-0000

ID: FFFF-FFFF

L: 0015-10F1

Q:8007-0435

T: Wired

A: 192.168.1.3/255.255.255.0

G: 192.168.1.1

D: 192.168.1.1/0.0.0.0

InCaudaVenenum

Try going through the connection troubleshooter. https://support.xbox.com/en-US/xbox-360/networking/connection-solution Report back afterwards if you can!

Phantom Leo

Did this occur after you got the 4MB patch for Borderlands 2 after the Dashboard Update? That's when all the trouble started for me. Your issue is hardly unique. Look in this forum and the Dashboard Update forum here too. Lots of people are experiencing
this.

M3tal Daz3

For a possible solution to this error check this link provided by support: https://support.xbox.com/en-US/xbox-360/xbox-live/error-code-80153003

Xbox Live Not Letting Me Connect?