: XBOX LIVE NÃO CONSIGO CONECTAR VIA CABO [Translate] XBOX LIVE CAN'T CONNECT VIA CABLE

Hey
RodrigoPires4,

Thank you for reaching out to Xbox forums support.

I'm sorry to hear about the connection issues that you're experiencing.

If you haven't already done so, go ahead and try performing a Soft console Factory
reset on your console by doing the following:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console. [KEEP MY GAMES AND APPS]

Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter.

Hope this helps! Let us know!

Felix

Xbox forums support

I seems that your Xbox one has an static IP adress. Try changing it to use DHCP.

Go to:

Open the guide by pressing the Xbox button in the center of your controller.

Scroll right in the guide to the System area.

Select Settings.

Select Network.

Select Network Settings.

For some reason the static IP address, subnet or gateway are not correct or another device in your network is using the same IP.

Hey there Rosilene!

Sorry to hear that you're dealing with this issue.

Unfortunately, if it is not working via ethernet cable and you have already tried those troubleshooting steps as well as the ones previously posted steps, it sounds like the console is in need of Service.

If you would like to get a repair order created for your console, you can always do that via

Device Support or by contacting
Customer Support directly

I hope this information was helpful.

Thanks and have a great day full of marvels and adventures

Olá, desculpe, você está tendo problemas com a conexão do console com a Internet. Primeiro verifique suas configurações de rede e veja se você pode ver sua rede pop-up quando você tem seu console conectado Ethernet. se não estiver aparecendo, certifique-se
de que sua rede não esteja oculta de dispositivos detectáveis. Isso pode ser corrigido nas configurações do seu roteador. Além disso, verifique conectando outro dispositivo porta ethernet para certificar-se de que não seja um fio ou uma porta com defeito.
A redefinição do seu xbox executando uma reinicialização por hardware também pode ajudar a resolver esse problema. Boa sorte! Traduzido pelo Google

[ Translation - Hello, sorry, you are having problems with the connection of the console to the Internet. First check your network settings and see if you can see your network popup when you have your console connected to Ethernet. If it is not appearing,
make sure that your network is not hidden from discoverable devices. This can be corrected in your router settings. Also, check connecting another device to the Ethernet port to make sure it is not a faulty wire or port. Resetting your Xbox by running a hardware
reboot can also help resolve this issue. Good luck! Translated by Google ]

Não consigo me conectar em nenhum jogo multijogador de nenhum jogo, nem em dispositivos móveis nem no próprio console, como posso resolver ??

[Tradução - não consigo me conectar a nenhum jogo multijogador de nenhum jogo, seja em dispositivos móveis ou no próprio console, como posso resolver?]

nao consigo jogar Minecraft online com meu primo

-[Translation - I can't play Minecraft online with my cousin]