Xbox Live issue - Users can't like or comment on posts within clubs they own or admin in, on ...

TheBORM · Sep 17, 2018

Hi All, I've received approx. 20 reports from club owners and\or admins who can't like or comment on posts inside their own clubs. This issue has existed since at least Sept 10, 2018. Can this be escalated to Xbox Support for investigation and a fix?

:)

Arminator · Sep 17, 2018

clubs

That seems to be an issue for everyone owning a club or being administrator in that club.

Every "normal" user can comment, like or post new content. However, Admins and Owners seem to only be able to post screenshots and video captures to their club, but are unable to like or comment on a post.

You should be able to like and comment on items in clubs where you are NOT admin or owner.

Since this is something you can't fix, you need to wait until Xbox knows what's wrong.

LadyLexUK · Sep 17, 2018

As an admin, I cannot comment or like an activity posted in the club.

I have just got out of a chat to Microsoft Support about this. I have convinced them is a universal issue for ALL CLUBS, OWNERS and ADMINS and not linked to individual clubs or users. Members can post comment and like, but Admins and Owners can only post,
they cannot like or comment on other members posts (though they can like and comment their own).

I believe an update somewhere has mucked up a setting so it is blocking people from their own clubs. Removing people as admins temporarily will fix the issue in the meantime (though this will not help owners).

It has nothing to do with your previous activity. You have not been suspended or banned.

Hopefully they will fix this soon.

Geth · Sep 17, 2018

It's probably being investigated.

Being a somewhat new problem though it may take a while.

They're currently working on multiple issues on the platform.

JACKSONBRO 78 · Sep 19, 2018

I have had problems leaving clubs. Right now, I think there are generally a few big problems out there that Xbox is working on.

XBF Esteban R · Nov 3, 2018

Hey there, JACKSONBRO 78

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Thanks

Arminator

That seems to be an issue for everyone owning a club or being administrator in that club.

Every "normal" user can comment, like or post new content. However, Admins and Owners seem to only be able to post screenshots and video captures to their club, but are unable to like or comment on a post.

You should be able to like and comment on items in clubs where you are NOT admin or owner.

Since this is something you can't fix, you need to wait until Xbox knows what's wrong.

Geth

It's probably being investigated.

Being a somewhat new problem though it may take a while.

They're currently working on multiple issues on the platform.

JACKSONBRO 78

I have had problems leaving clubs. Right now, I think there are generally a few big problems out there that Xbox is working on.

XBF Esteban R

Hey there, JACKSONBRO 78

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Thanks

BrilliantPuppy

That seems to be an issue for everyone owning a club or being administrator in that club.

Every "normal" user can comment, like or post new content. However, Admins and Owners seem to only be able to post screenshots and video captures to their club, but are unable to like or comment on a post.

You should be able to like and comment on items in clubs where you are NOT admin or owner.

Since this is something you can't fix, you need to wait until Xbox knows what's wrong.

I think there is indeed no other option. I have tried everything. I hope that Xbox finds an solution quickly. Can it have anything to do with the insider program? I just noticed on Reddit that many ppl have this problem

Xbox Live issue - Users can't like or comment on posts within clubs they own or admin in, on ...