Xbox Live identity verification issue

Discus and support Xbox Live identity verification issue in XBoX Accessibility to solve the problem; I've been unable to reset my xbox account password due to the fact that the identity verification uses a phone number i'm no longer using, and isn't... Discussion in 'XBoX Accessibility' started by Jzed Micro, Dec 18, 2022.

  1. Jzed Micro
    Jzed Micro Guest

    Xbox Live identity verification issue


    I've been unable to reset my xbox account password due to the fact that the identity verification uses a phone number i'm no longer using, and isn't giving me an option to use an alternate email for some reason. All account recovery forms i've sent have been declined, any other ideas for how i can get my password reset? I'm still logged into the account on my Xbox app however, i'm just afraid of logging out of it due to the fact that i don't know my current password, hence i couldn't get back in

    :)
     
    Jzed Micro, Dec 18, 2022
    #1
  2. Chihuahua-58B43308-E Win User

    Purchusing Something (Read for more info)

    As long as the card he buys is a prepaid debit card and not a visa gift card he should have no issue. As prepaid debit card's require him to validate his identity, whereas a visa gift card requires no identity verification.
  3. SwordofWhedon Win User

    Differences in Xbox Series X – 1TB Digital Edition and Xbox Series X other than the optical drive?

    They are identical. Discs are only used in installation and DRM verification
  4. SHH_C Win User

    Xbox Windows 10 Achievements does not work

    Yes, I've signed up and completed identity verification
  5. TheOtherEdd Win User

    Can't send message error.

    I figured it out. You have go to Microsoft security settings and set up identity verification and two step verification.
  6. TheOtherEdd Win User

    Can't send text messages.

    I figured it out. You have go to Microsoft security settings and set up identity verification and two step verification.
Thema:

Xbox Live identity verification issue

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