Xbox live golden don't work ?

i try to connect online on overwatch but it send me on an ad to buy Xbox live gold... The one i just paid for a year three days ago. That do the same for all my games and When i go on my profile i see that i still have it activate....

:)

 

Xbox live Gold don't work !

English :

Hello, I used my 6 month Xbox Live Gold card, it says that my subscription expires on 29/06/2018 .But when I try to connect to the Xbox Live, I have to pay again otherwice a message displays "The current profile can not play on Xbox Live "

Français :

Bonjours, j'ai utilisé mon code de 6 mois d'abonnement au Xbox live Gold, il est écris que celui-ci expirera le 29/06/2018. Mais quand j’essaie de me connecter au Xbox live, on me demande de repayer et si je refuse un message s'affiche
"Le profile ne peux pas jouer sur Xbox live".

( i searched on lot of forums but i didn't find a solution )

I need your help ! thanks for your time.

 

Xbox Live Gold don't work

Hi, my I buy Xbox one and I set my code for sub to 1 years,

I can download every free games of the month but I can't play online,

My gamertag is .

Thank you for your returns

 

help i can't play .. i see my [Mod Removed] and my bank account but i still can't play online !

 

Hey there!

Let's start out by
removing your Xbox Live profile on your Xbox One console and adding it back on. Use that guide linked for specific steps and let us know how it goes!

 

I allready done it (but i've done it again to be sure) and i still have the same problem :/

 

From here, we recommend reaching out to our phone support team through our
Contact Us page. They will be able to take a further look in your account. Feel free to keep us posted on how it goes!

 

SO i have contact the support been more then an hours with it NO SOLUTION, it's was 4 am to be able to get the suport and i get no resoltion !! I used the chat because i can't call i'm too far away tht realy expensive and the hours are enven worst. He made
me reset my console and every think but that still the same can they think that not my console the problem maybe my client server side ? The chat finish with "i ll contact a profesional" he send me this "Your verification code is: 034960.

"
by email that i gave him back then what i get a day later ? check your NAT port send pack then they are open and ok.. two day later no respond now that the 2 weekend that i can't use my xbox and i'm realy mad getting no info and no feed back at all for somethink
i payed that is necesary to play any game online ! So waht now ? i can't contact the suport again, i had to take a day off to have the chat support. I tired and i want a solution before i burn my console. Well for a first time buying an xbox that's realy bad
! I don't think i gona buy one again ever.

 

Hey there,

Very sorry to hear about that! Which region are you physically located in? That information will help us a bunch.

 

I'm loged as in France .. so i got some news they make me done an new Live gold after give me back my money still that i have the same problem. I tryed with a friend account on my xbox, no problem so that must be my account ..

 

Hey there,

When you mentioned that you are logged in 'as France', does that mean you're physically located in France as well? If you are not
physically located in any of the regions listed on our
Xbox Live Countries page, that would explain the behavior you're experiencing.