Xbox live gold sin pagar? [Translation - Xbox Live gold without paying?]

LaWeaCosmica712 · Mar 4, 2019

Bueno, yo tengo una xbox one, y el 17 se acababa mi gold, y el 18 cuando lo iba a comprar me di la sorpresa que me aparece como si tuviera 1 mes, y ahora sigue igual, en la parte de las opciones de suscripciones me aparece que el gold esta vencido, pero
yo lo quiero cancelar para aprovechar la oferta de 1 mes por 20 pesos, alguien sabe que le pasa a mi gold y porque se bugeo haci?

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[Mod Translation - Well, I have an xbox one, and on the 17th my gold ended, and on the 18th when I was going to buy it, I got the surprise that appears to me as if I had 1 month, and now it remains the same, in the part of the subscription
options it appears to me that the gold is expired, but I want to cancel it to take advantage of the offer of 1 month for 20 pesos, someone knows what happens to my gold and why is it bugeo haci?]

:)

BeastBadshah

Sí, puedes pagar por Xbox Live Gold a través de Xbox Credit.

[Translation - Yes, you can pay for Xbox Live Gold through Xbox Credit.]

XBF Amber M

Hi Cosmica,

Thanks for reaching out to us in the forums with this issue. Sorry to hear that you're having difficulty with one of your Xbox subscription and renewal. Since your old subscription appears to have renewed, but you haven't been charged yet, you
may need to officially cancel it before you can begin a new one. Unless your old subscription was initiated by a pre-paid code, it would continue to renew until cancellation. I recommend the following support articles that will detail how to resolve the issue,
step by step:

How to cancel your Xbox subscription<<
To cancel and stop renewal charges for any Xbox subscription

How to pay a past due balance on an Xbox subscription << if needed

Update payment info to continue your Xbox subscription << if needed

Give these a try and let us know the results.

I hope that this helps you out!

LaWeaCosmica712

Bueno, me funciono, pero tendre que pagar los 5 dolares de el gold en vez de 1

[Edit - Translation] -

Well, it worked, but I'll have to pay the 5 dollars of the gold instead of 1

BeastBadshah

Sí, puede pagar con tarjeta de regalo para xbox live gold y xbox game pass si no puede pagar a través del soporte de contacto de tarjeta de regalo

[Translation - Yes, you can pay with a gift card for xbox live gold and xbox game pass if you can not pay through the gift card contact support]

XA JJKILLERs

Cambie mi tarjeta de débito, pero tengo crédito en mi cuenta de Xbox y no me deja pagar la suscripción de live gold ni el game pass, como puedo pagar estas suscripciones con mi crédito en Microsoft?

___________________________

[Translation - I changed my debit card, but I have credit in my Xbox account and it doesn't let me pay for the live gold subscription or the game pass, how can I pay for these subscriptions with my credit at Microsoft?]

You will need to call in for this and or pay off the bill

Xbox live gold sin pagar? [Translation - Xbox Live gold without paying?]