xbox live gold or ultimate for child account

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Laura, this message appears because your child's account is a child and it is not enable for purchases, in which case you can put your child's account in a Family and enable the purchase of the subscription for their account.

The other way to uprgrade from Live Gold to Game Pass Ultimate would be to buy a 25-digit Game Pass Utimate card and redeem it in your child's account, so the time he has of Gold will convert to Ultimate.

Just to be sure, does your child have a paid subscription to Xbox Live Gold or Xbox Game Pass Ultimate?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Lucas, yes it is possible, if you have an active 12 month Live Gold subscription in your child's account, simply purchase a month of Game Pass Ultimate and redeem it in the same account, all the time you have from Live Gold will turn into Ultimate Game Pass.

Hello again Matt, this is really weird, but to make a purchase through your child's account, you have to add a billing address and also your credit card and with that make the purchase.

As for prepaid cards, you don't necessarily need to do it every month, you can purchase a one-year Live Gold, redeem your account son, and then a one-month Ultimate and redeem, so you'll convert Live Gold to 13 months of Game Pass Ultimate.

But to do this you cannot have any active subscriptions to your child's account.

There seems to be no solution to this problem if a child account is the one with Xbox Live Gold and you don't have an Xbox 360.

The parent account does not have the ability to get the Xbox Live Gold game for free.

The child account gets the message "Your account is unable to make this type of purchase on Xbox.com".