XBOX Live Gold not transferring over to new region!!!

Hey Hawk,

I'm not too sure why your friend received a free months xbox live - this isn't something that happens to established gamertags when transferring region. Are you sure he didnt create a new gamer tag to enjoy a month xbox live gold? Or redeem a card of some
kind?

If you already have gold membership when you transfer, it will transfer with you (provided gold services are available in the new region). If you don't have gold, you will stay a silver member.

Have you moved to a region where Gold is not available?

Currency doesn't transfer over but a gold subscription does.

It won't transfer if it's not a live supported country.

When did you change region & what region did you change it to?

Do you live in the region you've changed your account to?

When you change region gold trials do not transfer over.

http://support.xbox.com/en-US/billi...hange-region#74a5e4979269444288b7e908c6d9ee08



Xbox LIVE Gold Family Pack membership

Although your existing Xbox LIVE Gold membership will work in the new region as long as it’s supported there (see the previous section, “Xbox LIVE Gold Membership,” for more information), the associated Xbox LIVE Gold Family Pack memberships will remain
active but might not work like they should.

Even if these memberships stop working, if you have recurring billing, you’ll continue to be charged for your Xbox LIVE Gold Family Pack memberships until you cancel at your My account page.

If Xbox LIVE Gold Family Pack memberships are available in your new region, you can start a new membership once you’ve changed regions.

If you have trouble canceling your subscription online, contact Xbox Support.



i think this applies to everyone who is already in the family membership not someone who transfers regions



if you had created the family membership and not added someone this may apply you will have to contact support as this is a new tool

Contact Xbox live support and they will transfer over the gold for you