XBOX Live Gold not transferring over to new region!!!

Hi. I purchased 12 month XBOX live Gold subscription using an XBOX live card from EB Games for my son for Xmas. I set up an Xbox Live account for him and then redeemed the code. All good. For some reason the account was set up for the UK so I had to change
the region to Australia. As a result I have completely lost the Gold subscription. Does not appear anywhere in account and keeps telling me to subscribe to gold again. Code won't redeem again because it says I have already redeemed! Please help!

:)

 

Region Changing Problems

Hey Hawk,

I'm not too sure why your friend received a free months xbox live - this isn't something that happens to established gamertags when transferring region. Are you sure he didnt create a new gamer tag to enjoy a month xbox live gold? Or redeem a card of some
kind?

If you already have gold membership when you transfer, it will transfer with you (provided gold services are available in the new region). If you don't have gold, you will stay a silver member.

Have you moved to a region where Gold is not available?

 

Gold Codes

Not sure if you know this, but transferring any codes over Xbox Live is against the

Xbox Live Code of Conduct. If you do receive a code for Microsoft-related items such as, Gold Memberships, or game items, do
not accept the offer. The Xbox Live Enforcement Team can easily find out you are transferring this over Xbox Live. I want you and every gamer to stay safe and have fun on Xbox Live. Just notifying
you!

Enjoy gaming!