Xbox Live Gold membership does not being recognized in 360 Xbox games market

ΚΥΡΙΑΚΟΣ ΒΕΝΙΟΣ · Nov 26, 2018

No, I am wainting answer from a Microsoft Agent, nothing yet

XBF Crystal P · Nov 6, 2018

Hi there,

Thanks for the replies. I'm sorry to hear about the issue with Dante's Inferno. At the moment, I was able to receive information that there is currently an emerging issue with the Dante's Inferno. We recommend to
contact Customer Support
to help report the issue on your account.

Hope this helps.

ΚΥΡΙΑΚΟΣ Β�

No, I am wainting answer from a Microsoft Agent, nothing yet

ΚΥΡΙΑΚΟΣ Β�

When I am trying to purchase XBOX ONE games I am directed to a link that starts with:
https://www.microsoft.com/...

But when I am trying to purchase XBOX360 games I am directed to a link that starts with:
https://marketplace.xbox.com/...

In the first link, for Xbox One games, everything works fine but in the second, for XBOX360 games, my gold membership it does not seemed to be recognized and I am not getting the deals that I can see in the store for gold members.

Thank you

XBF George L

Have you tried accessing the content from an Xbox 360 content at all? Please let us know with a reply to determine how to best assist you.

ΚΥΡΙΑΚΟΣ Β�

It is a new subscription. I conect to the "360 Xbox games market" with my pc (e.g. : http://marketplace.xbox.com/el-GR/Product/Dantes-Inferno/66acd000-77fe-1000-9115-d802454108cf) and i do not get any gold discount.
Otherwise when i conect to buy an "xbox one" game (e.g. : https://www.microsoft.com/el-gr/p/surviving-mars/BXC7CS90NX6S?activetab=pivot :eek:

verviewtab) i get the discounts. I also redeemed the "xbox one" free games with gold, "Battlefield 1" and "Race the Sun"
with out problem. The problem is only in the "360 Xbox games market".

Thank you

CrazY1985

Please login to commerce.microsoft.com and check if your subscription is still active.

Xbox Live Gold membership does not being recognized in 360 Xbox games market