Xbox Live Gold geht nicht [Translate] Xbox Live Gold isn't going

BrotPilot461 · Aug 1, 2019

Ich habe meinen Code von meiner Xbox Guthaben karte eingegeben damit ich wieder Fortnite spielen kann. Aber es hat das Geld nur auf die Xbox geladen, aber das Xbox live Abo wurde nicht verlängert. Stattdessen hat sie es einfach nur auf die Xbox Konto Aufgeladen.
Was kann ich tun damit das Geld abgebucht werden kann.

[Translate by Mod]

I've entered my code from my Xbox credit card so I can play Fortnite again. But it only loaded the money onto the Xbox, but the Xbox live subscription hasn't been renewed. Instead, she just charged it to the Xbox account. What can I do so that the money
can be debited.

:)

XBF Felixx P

Hey BrotPilot461!

Thanks for reaching out to Xbox forums support.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account, check your (microsoft curreny) balance and assist
you in making that purchase. The agent might be able to make the purchase for you.

As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more. Let us know!

Felix

Xbox forums support

M3tal Daz3

If you want to purchase xbox live membership the payment options include:

Credit cards
Prepaid credit cards
Debit cards (not available in all regions)
PayPal accounts (not available in all regions)
Direct debit (Germany only)

RandyAU93

"Ori and the Blind Forest" does not have a multiplayer component, so an Xbox Live Gold subscription is not required.

Translating to German, using bing.com/translate:

"Ori und der Blinde Wald " hat keine Multiplayer-Komponente, so dass ein Xbox Live Gold-Abonnement nicht erforderlich ist.

RaumMICHA32

Dann muss ich also beide Spiele Editions kaufen. Die alte x box rausholen, mich anmelden, live gold kaufen und die Speicherstände mit Cloud übertragen?

Geht das nicht einfacher? Z.b. x box 360 mit Kabel an xbox one xanschließen.

[Translation - Then I have to buy both games editions. Get the old x box out, sign up, buy live gold and transfer the savegames with Cloud? Is not that easier? For example Connect x box 360 to xbox one x with cable.]

RobertBuckalew

if google translate is right ...

"Have I bought 3M xbox live, even in the subscription of my account appears that I have Gold status until 19.3.2016, but my access to the online multiplayer in the game Black Ops is 3 denied because I supposedly do not possess gold membership , Can me a
help what should I do now, I think that cost me some 20 €."

You are showing up as gold , my only suggestion would be to delete that profile and then re download it and see if that helps ...

or

Sie zeigt sich als Gold, mein einziger Vorschlag wäre, dieses Profil zu löschen und dann neu laden Sie es und sehen, ob das hilft ...

Xbox Live Gold geht nicht [Translate] Xbox Live Gold isn't going