xbox live gold - code unreadable

Discus and support xbox live gold - code unreadable in XBoX Sales and Promo to solve the problem; My son received an xbox live gold membership and when he was scratching off the code, he also scratched off the first few characters. Xbox live chat... Discussion in 'XBoX Sales and Promo' started by RusticLeader144, Dec 19, 2015.

  1. RusticLeader144
    RusticLeader144 Guest

    xbox live gold - code unreadable


    My son received an xbox live gold membership and when he was scratching off the code, he also scratched off the first few characters. Xbox live chat sent me to this forum to help. Anyone know what I can do to redeem the card?

    :)
     
    RusticLeader144, Dec 19, 2015
    #1
  2. sidd230
    sidd230 Guest
    Microsoft giving free digital games for users with broken disc drives

    I was just told this while chatting with an MS rep about a separate issue: "Every console sent in for repair will have a free 30 day Xbox Live Gold subscription after the repair. However for those with disc unreadable issue, on top of the free 30 day Xbox Live Gold subscription, they'll receive a free game token." They will email the code after the replacement XBox has shipped.
     
    sidd230, Dec 19, 2015
    #2
  3. Jarjar
    Jarjar Guest
    Xbox One anniversary coming soon!

    this made my day I was given a Xbox Live gold code
    Hi
     
    Jarjar, Dec 19, 2015
    #3
  4. Mister Maka
    Mister Maka Guest

    xbox live gold - code unreadable

    Hey there RusticLeader144.

    Unfortunately we aren't able to replace codes purchased from a retailer. Apologies for any confusion on that. We recommend you reach out to the retailer you purchased from for an exchange.
     
    Mister Maka, Dec 21, 2015
    #4
  5. Mister Maka Win User

    xbox live gold - code unreadable

    Hey there RusticLeader144.

    Unfortunately we aren't able to replace codes purchased from a retailer. Apologies for any confusion on that. We recommend you reach out to the retailer you purchased from for an exchange.
  6. XBF Ezra G Win User

    ¿Se me borro una letra que hago?[Did I miss a letter that I made?]

    Hi Santiago,

    Thanks for your post! If there are any issues with an Xbox Live Gold Pre-Paid code where the code is unreadable, please use the
    Contact Us
    portal to speak with an agent so we may best assist you with this issue.

    I hope this helps, thanks again!
  7. TyPe CoRp Win User

    Status Code 3CD6-0000-3080-0506-8B05-0018

    Hi, i have the same problem with my xbox also.. i was playing MW2 and it said disc is unreadable and then there was a software update and i got the same error code plz help i only have a week left of XBL Gold
  8. SpyShadow Win User

    purchased a gift card and can't read the code of card

    Unfortunately do to the error of being unreadable this will be hard to request support for, not to mention if you received the Gold xbox live from a third party retail. Your best bet is to contact xbox support online and hope an agent can help you.
  9. Smwutches Win User

    XBOX LIVE CODE unreadable!

    If by the very first Xbox, you mean the original Xbox and not a 360, then the code would no longer be valid. They discontinued all of the codes from the Original Xbox years ago.
Thema:

xbox live gold - code unreadable

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