XBox Live Gold - Added to wrong member in Family Account

Buck1975 · Jul 3, 2020

I am new to Xbox and Microsoft (a rare person I must admit) but whilst setting up my daughters Xbox ONE S, I made a school boy error so it would seem. I set up the Family Microsoft account, i.e. me as the administrator and then my son and daughter as members.
I then added these onto the Xbox, but then stupidly forgot to switch account back to the primary, i.e. switch to mine to add the XBox Live Gold (redeem code) voucher, instead I added it to my daughters account. Is there anyway this can be transferred to the
primary account, i..e mine so that the we can all share the benefit rather than only my daughter.

Help to this novice is much appreciated.

Adrian

:)

RetroFx ✔️

Contact Xbox live support and they will transfer over the gold for you

XBF Brad A

Hi Buck,

As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.

Thanks,

Brad

Xyft Rise

Please xbox live gold costs to much i really think if u take out gold at least for fortnite you will grow in population and i cannot afford it

Buck1975

Thanks, most appreciated and will do.

Killn The Drama

Add someone to a Gold Family Pack

Notes

Only the primary account can add a member (secondary account) to a Gold Family Pack. If you’re adding an existing account, you’ll need the Windows Live ID and password of the account that you’re adding.
If the account that you want to add to your Family Pack is not stored on your console, you’ll need to

download the Xbox LIVE gamertag.
Existing Xbox LIVE accounts keep all Microsoft Points and gamerscores when you add them to the Gold Family Pack.

Console steps: Add someone to a Gold Family Pack

1. On your console, sign into Xbox LIVE with the primary account for the Gold Family Pack.

Go to Settings, and then select Family.

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Select Add Family Member.

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1. Under Your Gold Family Pack, select Available: Add Gold Family Member.

Note If you don’t see an ‘Available’ member, you may need to remove a member before adding a new member. The Gold Family Pack can have three secondary members.

Do one of the following:

Select an existing gamertag on your console.
Select Create New Profile.

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Follow the on-screen instructions.

- If you’re adding an existing Xbox LIVE account to your Family Pack, you’ll need the Windows Live ID and password for this account.

If you’re creating a new Xbox LIVE account, you’ll need a Windows Live ID. If you don't have one,
sign up for a free Windows Live account on your computer or a Windows Live ID will be created for you during the sign up process.

Complete the on-screen steps to add the member to the Gold Family Pack.

If you receive an error while adding a member to the Gold Family Pack, see
Troubleshooting Gold Family Pack for more information.

Notes

Once an account is added to the Gold Family pack, the secondary account becomes parentally controlled by the primary account. This change can limit the types of content an account can purchase or download on Xbox LIVE.
The final screen explains how existing Gold membership time is added to the Gold Family Pack. The Gold Family Pack receives one month of additional membership time for every two months of remaining Xbox LIVE Gold time. For example, if the secondary account
has six months remaining on their Xbox LIVE Gold Membership, three months are added to the Gold Family Pack membership.

Computer steps: Add someone to a Gold Family Pack

Go to the Family Center.
Click Add Family Member
Enter the email address for the family member’s Windows Live ID. If you don’t know a family member’s Windows Live ID, see

Manage your Windows Live ID for help.
Follow the on-screen instructions to enter their Windows Live ID password and add them to the family.

Note If you created a new Xbox LIVE account using the above computer steps, you’ll need to download this account to your Xbox 360 console. For information on how to do this, see

Move, delete, or download your Xbox LIVE gamertag.

XBox Live Gold - Added to wrong member in Family Account