xBox Live Gold Account not Recognized

Hi

I renewed my xBox Gold Live account back at the beginning of December but still can't sign in for Gold content on the xBox with my profile. It thinks that the Gold membership for my profile has expired so currently I'm paying for nothing. Does anyone know
what might be the problem or what I can do to fix this?

Thanks

:)

 

Sharing gold membership between accounts on xbone

As long as the primary account have xbox live gold all other accounts get xbox live as well

 

Xbox live membership

Need help figuring out why my xbox live gold membership is not being recognized?

 

Hey there

Welcome to the forums

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First of all could you check that the system has actually taken the money out of your accounts or registered the transaction on
https://account.live.com

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Once there, you can click onto billing option and look at all of your recent transactions made on the Xbox Live service. If you can still see or it has come up with that you are a gold member, please try the following options.

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Delete your Profile, and re download it onto your Xbox 360

Contact official support at
https://support.xbox.com and click onto contact us.

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They will then begin to investigate the issue. You can request a call back from
Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

This way it will save you money.

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I hope all of this helps with your issue

Regards,