Xbox live crashing during game updates

Anders Parmer · Mar 24, 2023

Trying to play Disney Infinity 3.0 on the Xbox 360 and it says it needs to update. As soon as the update starts, xbox live disconnects and I get an error screen with this code 4497-0000-d080-0200-807B-01f7. Based off of my internet search, this is happening to a lot of people with a lot of games. I have checked the connection repeatedly (it always reconnects to xbox live when the game closes because it can't update) and tried restarting the xbox.

:)

Anders Parmer

This worked! I did have to do it again when I put in a different disk, but it worked each time. Thanks!

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Anders, try doing a system revert from the console to see if it updates correctly afterwards.

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

Roll back and reinstall system updates.

To do this:

In the console, go to Settings and select System.

Select Storage.

Highlight the memory unit

Enter the following sequence of buttons: LB, RB, X, LB, RB, X

This opens the Delete System Update window.

Select Yes.

This restarts the console.

If it does not work after this procedure, we advise you to wait until Microsoft releases a fix for this issue.

Owy La Bate

Hello i did theme delete thing and I still can't install the update for my xbox 360 game

Georges C.

Hello again, thanks for the feedback.

EXPL0SIVEPOTATO

Have reset the app. Update, the game crashes following/during access for targetted ads.

Xbox live crashing during game updates