Xbox live chat ban ended but still can't talk or hear

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

If I may ask, are you on Xbox or PC?

If you're on PC, kindly sign out on your Xbox App and then restart your PC before signing back in.

If you're on Xbox kindly remove and re-add your account by following the steps below:

REMOVE ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​

my ban has been lifted on xbox one. my friends still can't hear me in party chat or games.The bubble moves when i talk but none can hear me since the ban has been lifted. i think there might have been a problem on your end when the ban was lifted. i didn't
have this promblem prior to the ban. I have called xbox one support and they have had me do everything to try and fix the promblem. please fix this .

the exact thing is happening to me right now. I was suspended over a month ago and ended 3 weeks ago but I still can't can't send messages or talk/hear people in party/game chat. I'm really getting frustrated

My ban was started on JUNE 11 and said it was scheduled to end on JUNE 13 at 3:39 AM (UTC), it has now been a day later and I can send messages, use skype, and share, but party chat shows I'm talking for me, but no one can hear me and I can't hear them.
I've tried other accounts and it works, so it is an account thing not a mic/xbox problem.

Hello there this issue is happening to a few people tonight but this problem should be fixed for the morning