Xbox Live auto renewed for free?

Discus and support Xbox Live auto renewed for free? in XBoX on Consoles to solve the problem; So apparently on December 1st my Xbox Live was set to auto renew. Well, I didn't have the necessary funds in my account at the time and, according to... Discussion in 'XBoX on Consoles' started by XsirJoker, Dec 26, 2015.

  1. XsirJoker
    XsirJoker Guest

    Xbox Live auto renewed for free?


    So apparently on December 1st my Xbox Live was set to auto renew. Well, I didn't have the necessary funds in my account at the time and, according to my Xbox One, I was billed; I forgot that my Xbox Live was set to renew this month so I didn't know I was
    getting billed until after the fact.

    I've been playing on my Xbox just fine for the past few weeks, then I got an email saying that there was a problem with my payment processing. So I checked my Xbox and it said that my Xbox Live auto renewed back on the first. Well, I didn't have the funds
    in my account back then, and I'm still able to use Xbox Live, so is my account going to get canceled for using Xbox Live for free during few weeks? And can I deposit money into the account to cover the initial $60 charge and keep playing my Xbox?

    :)
     
    XsirJoker, Dec 26, 2015
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Dec 26, 2015
    #2
  3. maddrock
    maddrock Guest
    Cancelling auto-renewed xbox live and refunding

    I didn't realise I had auto-renew on and I've been renewed for xbox live gold and charged me. I want to cancel the xbox live and get the money back but I don't know how, I haven't used live since it was renewed (26/12).
     
    maddrock, Dec 26, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live auto renewed for free?

    Usually what happens is Live will auto renew whether or not you have the funds but will attempt to charge you several times.You will have a balance you owe for the new subscription. So yes, if you add money to pay the balance you will keep the Live. If you
    don't pay, your account will be suspended until you do pay.
     
    Smwutches, Dec 26, 2015
    #4
  5. Stoyvensen Win User

    Xbox subscription

    I'm not sure if I fully understand what you wrote, but I think I get it. Are you going from Xbox Live Silver(Free) to Xbox Live Gold and they are offering a free 1 month trial? If so, then if you take the 1 month Gold free trial, afterwards it will auto
    renew for another month of Xbox Live Gold which would be at a rate of $9.99 per month. Now if you don't want it to renew. You can take the free trial and then contact Xbox Support at 1-800-4MYXBOX and have them remove your credit card to stop the auto renew.
    Hope this helps.
  6. G5L-1F0D0D78-122B-45 Win User

    Help with promotion

    The best bet is to sign up on the computer and use the paypal option then from your xbox cancel the auto renewal and bam a free month of xbox live.
  7. Smwutches Win User

    Xbox Live Free Gold

    When you purchase gold from Xbox, even a free trial, you turn on auto-renewal. So you would get a month for free and then they would automatically renew you for another month after that unless you turn off auto-renewal.
  8. gameshoes3003 Win User

    You can now cancel automatic payment through Xbox.com

  9. Smwutches Win User

    Xbox Live auto renewed for free?

    Usually what happens is Live will auto renew whether or not you have the funds but will attempt to charge you several times.You will have a balance you owe for the new subscription. So yes, if you add money to pay the balance you will keep the Live. If you
    don't pay, your account will be suspended until you do pay.
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Xbox Live auto renewed for free?

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