Xbox Live Account Not Connected to Correct GamerTag

Discus and support Xbox Live Account Not Connected to Correct GamerTag in XBoX on Consoles to solve the problem; Hello, I was trying to use my account with my Xbox One today and it prompted me for a password. I did not remember my password so I reset it online... Discussion in 'XBoX on Consoles' started by DrearUnicorn370, Oct 20, 2017.

  1. Xbox Live Account Not Connected to Correct GamerTag


    Hello, I was trying to use my account with my Xbox One today and it prompted me for a password. I did not remember my password so I reset it online and tried to access my account again on Xbox One. It did not sign in. So I removed the account and then
    added it back with my new password. Upon signing in, it assigned me a GamerTag, . When I tried to change this to my GamerTag, it said it was already taken. What happened to my GamerTag?

    :)
     
    DrearUnicorn370, Oct 20, 2017
    #1
  2. thomo
    thomo Guest
    thomo, Oct 20, 2017
    #2
  3. WPAK
    WPAK Guest
    Windows Live ID Issue!

    To remove that gamertag that is connected to your 'main' email (Microsoft Account), just change the connected gamertag connected to a new Microsoft account.

    -

    So first free up your 'correct' email address by moving the connected gamertag to a new Microsoft Account

    and after that you should be able to change the 'email' (Microsoft Account) for your main gamertag to your 'correct' email address (Microsoft Account)
     
  4. ngocphi Win User

    purcahsing xbox live account

    well if this is the correct account then test xbox live connection or recover your gamertag to speed it up
  5. WPAK Win User

    Windows Live ID Issue!

    To remove that gamertag that is connected to your 'main' email (Microsoft Account), just change the connected gamertag connected to a new Microsoft account.

    -

    So first free up your 'correct' email address by moving the connected gamertag to a new Microsoft Account

    and after that you should be able to change the 'email' (Microsoft Account) for your main gamertag to your 'correct' email address (Microsoft Account)
  6. Evolze Win User

    Selling spare Xbox but don’t won’t to lose account

    Hello xlStormblade,

    That is correct. Once you factory reset the Xbox you're selling, all of the data will be wiped from it (accounts, personal data, games, applications, and save data). Since your account/Gamertag is connected to Xbox Live, it will still remain on your other,
    unwiped Xbox.
  7. Miss Portia Win User

    Just bought 1 month of Gold online, Still isn't showing up?

    Hello Rigaderchi, I'm sure you are able to get on by now, but for future references, if your account on your console is not reflecting the correct subscription status, you should be able to update it immediately by running the Xbox LIVE Connection test or
    by recovering your Gamertag. :)
  8. jawest78 Win User

    purchasing avatar items for a non-xbox live account

    The account does need to be connected to XBox Live in order to purchase avatar items (and it does have to be her account as avatar items are not available to any gamertag except the purchasing gamertag). However, you can connect her gamertag to XBox Live
    with a free silver account and access the avatar marketplace without issue.
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Xbox Live Account Not Connected to Correct GamerTag

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