Xbox Live 3 month PUBG promotion

Discus and support Xbox Live 3 month PUBG promotion in XBoX Sales and Promo to solve the problem; Purchased Via Xbox.com [Mod removed for personal info] Purchase Date: 6bf35864-a721-40b4-9038-e0290ca39d19 Discussion in 'XBoX Sales and Promo' started by BlindandCynical, Mar 22, 2018.

  1. Xbox Live 3 month PUBG promotion


    Purchased Via Xbox.com

    [Mod removed for personal info]

    Purchase Date:

    :)
     
    BlindandCynical, Mar 22, 2018
    #1
  2. Mordus Kull
    Mordus Kull Guest
    Also no Promotion Token received

    I also ordered 3 Months Xbox Live via Console with the Order ID 8338156688 on 15. January and did not received the Token from the PUBG Promotion.
     
    Mordus Kull, Mar 22, 2018
    #2
  3. D.Levine
    D.Levine Guest
    Never received free 3 month Xbox Live Gold code from PUBG promotion

    I contacted Xbox Live support and was advised to post on this forum. On 1/22/18, I purchased a 3 month Xbox Live Gold Pass for $14.99. This was during the PUBG promotion where I was supposed to received a free code for 3 months of Xbox Live Gold. According
    to the terms and conditions, the code should have been received by 3/15/18. As of today, 3/17/18, I have not received the code.

    I purchased the 3 month Xbox Live Gold Pass via this website on 1/22/18:

    Xbox Live Gold | Xbox

    The terms and conditions are at the bottom of the site in case there is any question about the promotion.
     
    D.Levine, Mar 22, 2018
    #3
  4. Xbox Live 3 month PUBG promotion

    Hi there!

    For more info on that promotion and seeing about having your account validated to acquire the code be sure to reach out to the
    chat or phone team.

    They will have the proper tools to assist further.
     
    Mister Getafix, Mar 23, 2018
    #4
  5. sajaah Win User

    PUBG 3-Month Xbox live promotion

    I recently purchased a 3 month Xbox live Gold subscription, and it was advertised as also comming with a “token” for downloadable content for Pubg. But I never received the downloadable content token. Ive contacted Walmart (who i bought it
    from), ive contacted Pubg (by email) and was reassured to contact Microsoft being that you guys are the retailer. Ive contacted customer support by chat and phone. And was told to make a post. any help?
  6. ohJayGee Win User

    PUBG 3-Month Xbox live promotion

    Thank you. That does reassure me. I was starting to feel like I was waiting for nothing. I do hope the email comes in because everytime I spoke to someone they seemed pretty confused to what I was referring to.
  7. XBF Nestor S Win User

    PUBG 3-Month Xbox live promotion

    Hey Jay thanks for the response, Xbox Live 3 Month Gold Membership and
    PUBG DLC token code will arrive separately. Bonus token code will be sent to the email address provided starting
    October 3rd. Promotion ends on October 2nd so we would give it 5-7 days from the 2nd to receive it. If after that time it hasn't been received then I would reach out to one of our

    Xbox Billing Specialists
    to see what options are available to make this right bud! Keep us posted!
  8. XBF Nestor S Win User

    PUBG 3-Month Xbox live promotion

    Hey Jay!

    The appropriate team has determined that all eligible customers should now have received their 3 Month Xbox Live Gold codes. If you haven't already, check your Xbox
    Live inbox
    to make sure you have received your code. If you have any additional questions regarding this promotion, or need further assistance, please feel free to request a callback from one of our Xbox Support Specialists through

    contact us
    , the issue for further assistance.

    Thanks again for all of your patience. Happy gaming!
  9. Mister Getafix Win User

    Xbox Live 3 month PUBG promotion

    Hi there!

    For more info on that promotion and seeing about having your account validated to acquire the code be sure to reach out to the
    chat or phone team.

    They will have the proper tools to assist further.
Thema:

Xbox Live 3 month PUBG promotion

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