Xbox is supposed to give me one free name change, but when I try to change my name, it...

The free change is only given if you were given a randomly generated tag when you created your account and are changing that for the first time. If you have a tag you chose, that was your free change.

I have the same issue. However, on the support page it states the following:

“If this is your first time changing your gamertag, you can change it one time for free. This is regardless of whether we created it for you automatically when you first signed up for Xbox (meaning you didn’t choose it yourself) or if you created your own gamertag at signup.”

Here is the link: https://support.xbox.com/en-US/help/account-profile/profile/change-xbox-live-gamertag

So recently Ive been thinking that I should change my name on Xbox, I've always been EchoxWindwaker. Then, when I tried to change it out for a new name that was available, it charged me the normale fee, and not the free one for the first time. I'm
extremely confused why because I've never changed it before.

Hey

When you set up your account for the every 1st time it will give you a name automatic if you choose to make a name when you set up the account then that use your free change

How is it my mistake when it didnt try to charge me for the name change when Ive already used my free name change before. its their website

in 100% no one can give me free change name?