Xbox is saying that I don't have XBOX live gold, but it expires in 3 months

Discus and support Xbox is saying that I don't have XBOX live gold, but it expires in 3 months in XBoX Accessibility to solve the problem; My xbox live gold is expiring on 12 december this year. But I can not login to Fortnite since today because my xbox is saying that my xbox live has... Discussion in 'XBoX Accessibility' started by Menno13, Sep 1, 2018.

  1. Menno13
    Menno13 Guest

    Xbox is saying that I don't have XBOX live gold, but it expires in 3 months


    My xbox live gold is expiring on 12 december this year. But I can not login to Fortnite since today because my xbox is saying that my xbox live has expired. Anybody with the same issue, and a solution?

    :)
     
    Menno13, Sep 1, 2018
    #1
  2. ABDUR GREAT1
    ABDUR GREAT1 Guest
    Do the xbox live gold cards ever expire

    Do the xbox live gold card expire or have an expiry date because I have a bought a 3 month xbox live gold card but unfortunately I won't be able to redeem it this month as I have study for my exams.but I surely can redeem next month but my doubt is will
    they expire by then or will never expire.thanks in advance
     
    ABDUR GREAT1, Sep 1, 2018
    #2
  3. ZCGamerz
    ZCGamerz Guest
    Xbox saying I don't have gold even though I do

    I checked, it confirms that I have Xbox Live Gold and that it expires on January 2017, but when I try to use online services on my xbox, I receive a message saying that I don't have Live Gold
     
    ZCGamerz, Sep 1, 2018
    #3
  4. WPAK
    WPAK Guest

    Xbox is saying that I don't have XBOX live gold, but it expires in 3 months

    ​Hi there,

    please double check
    http://account.microsoft.com/services     to see if the subscription is showing there.

    If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile ​

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us

    Also keep in mind that there currently is an issue regarding redeeming codes:
    https://support.xbox.com/xbox-live-status

    Let us know the results
     
    WPAK, Sep 1, 2018
    #4
  5. An Old Freak Win User

    My acces ambassador as refused

    Are you saying that your Xbox Live Gold expired, then you added a 3 month card to your account?

    If so, then you would have been removed because your Gold expired.

    Sorry if I misunderstood.

    Yes, my subscription (2 years xbox live has expired), while I resume one (3 months), there was a span of 2 weeks: s, but the impossible to return
    When your Gold expired, you were removed from the program.
  6. An Old Freak Win User

    My acces ambassador as refused

    Are you saying that your Xbox Live Gold expired, then you added a 3 month card to your account?

    If so, then you would have been removed because your Gold expired.

    Sorry if I misunderstood.
  7. tatouthomas80 Win User

    My acces ambassador as refused

    Are you saying that your Xbox Live Gold expired, then you added a 3 month card to your account?

    If so, then you would have been removed because your Gold expired.

    Sorry if I misunderstood.
    Yes, my subscription (2 years xbox live has expired), while I resume one (3 months), there was a span of 2 weeks: s, but the impossible to return
  8. WPAK Win User

    Xbox is saying that I don't have XBOX live gold, but it expires in 3 months

    ​Hi there,

    please double check
    http://account.microsoft.com/services     to see if the subscription is showing there.

    If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile ​

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us

    Also keep in mind that there currently is an issue regarding redeeming codes:
    https://support.xbox.com/xbox-live-status

    Let us know the results
  9. SrBCZ92 Win User

    Cant connect to gold

    same problem here, xbox live expired, i exteneded for 3 months, accounts says on xbox live that gold ist active but cant play online or join party! it happened today
Thema:

Xbox is saying that I don't have XBOX live gold, but it expires in 3 months

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