Xbox is connected to internet but I have 100% packet loss, unsuccessful UPnP, and strict NAT.

Hi Logan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you having disconnections while playing?

There is this current inconsistency that shows 100% packet loss on the network test but players can still play without an issue.

If it was 100% packet loss, you wouldn't be able to connect and navigate at all on the console.

Please, try clearing your MAC address.

Press the Xbox button to open the guide.

Select Profile & system, then Settings.

In the General tab, select Network settings > Advanced settings > Alternate MAC address > Clear.

Restart your console. Press and hold the Xbox button in the center of your controller to open the Power Center.

Select Restart console and then select Restart.

(If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

Sign in to your console.

Let me know if it works!

this may help: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

I haven´t packet loss but I have a Strict NAT

"They have stated that if someone has 100% packet loss, they would have loss complete connection to the game, sever, etc. So I ask again, is it possible to exceed 100% packet loss?"

You would not have any connection to the internet, let alone XBLive, if packet loss is 100%. Connection relies on the ability of packets, information data blocks, for lack of a better term, to recognise and acknowledge the data has been sent and received
correctly, ie no corruption.

Edit.. Data showing 100% packet loss has to be a result of local internal corruption of the processors, and would require a restart.

I have put the console in the DMZ zone after making the console IP static, I then port triggered all of those ports, then turned my UPnP off and on, then disabled the firewall on my internet. None of that worked though, it still says my NAT is strict and that my UPnP is unsuccessful.