Xbox is black screen and won’t restart

PUR3BOSS 21 · Aug 13, 2018

I was playing last night when my Xbox wouldn’t play any games, I restarted it, or tried to and left it for the night. This morning it is on with a black screen and won’t restart. I need to know what to do and what I should do

:)

GawkyCactus10 · Aug 13, 2018

Sea of Thieves won’t load on my Xbox one

soT downloaded with GamePass. Won’t load/start. Screen goes black and boots me it to the main Xbox game menu. Have restarted many times and it won’t load passed the first/main screen. Is there an issue? What can I do?

Codozilla · Aug 13, 2018

I need help don’t know what to do going crazy bout to break my Xbox

I load up pubg and get a black screen so I quit reload it same thing happens. So I restart my Xbox and try again does the same thing. So I unistall the game and install the game now it won’t even load please help me just want to play the game.

{Parity} · Aug 13, 2018

Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

If there is no power to the console try the suggestions at this link. Xbox One Power Supply Solution | Reset Xbox One Power Supply

{Parity}

Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

If there is no power to the console try the suggestions at this link. https://support.xbox.com/en-US/xbox-one/console/reset-power-supply-solution

ConorDowning

It won’t turn on at all, it only shows a black screen and cannot be turned off when the console is powered on.

Olivia Brown1

I have tried clearing the MAC address but when it gets the screen prompting me to restart, it won’t restart. I hit the restart button and nothing happens. I tried holding the Xbox button on my controller and restarting that way but it didn’t work.

Asher Geen

That’s the thing neither will work on remote casting it’s just a black screen on the Xbox app and it won’t appear when I press windows + K for remote display so neither will work.

Olivia Brown1

I tried doing a hard reset and it did not work. I’ve tried restarting both router and Xbox numerous times. Any network setting I try to set manually won’t go through. The MAC address won’t restart after it’s entered. The IP addresses won’t go to the next screen after entering the Gateway IP. What is left to try?

Update:

Now my Xbox won’t turn on. I hit the button, it’s lights up and it makes the noise but immediately turns off. I had to unplug the power source for it to turn back on.

Xbox is black screen and won’t restart