xbox is a terrible service

XTheBeerBaronX · Jan 29, 2018

Xbox is garbage and is to be replaced with a gaming computer! Community is toxic and customer support is as useful as one-ply TP on a sweaty texas night.

Thanks for repealing my control to even reply to the only other thread I posted on here; for a mistake i acknowledged and even attempted to fix.

#GamingPC

#BoycottXbox

:)

Bob Dilg · Jan 29, 2018

Microsoft Service is Terrible

All this week I have been trying to a problem with Microsoft Ultimate Word Games resolved.

Microsoft Ultimate Word Games has stopped showing the April map on all games. I had entered data on these maps last week.

I have deleted and reentered the app from the store. I have (at Microsoft's request) checked Windows update and restarted the computer. None of this helped.

This morning I was doing the Daily Challenges with no problem until I tried Crosswords. This would not open and I was told to contact you.

I spent a long time on Monday, Tuesday and today...I hope you can help me! Yesterday Microsoft told me to contact Microsoft Studios...they will not even answer my request for a chat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am becoming very disgusted with Microsoft.

B3NJ3214 · Jan 29, 2018

Terrible Service

Can't agree more. The Customer Service from Microsoft is atrocious. I had an Xbox One for a little over a month, I had nothing but issues with it. So I figured I'd contact Customer Service. Not a single reply to over 4 posts, was on hold with a hotline for
over 4 hours, and as one would think, absolutely nothing was done about any of my issues. I have to honestly say, if it wasn't for my hatred for Apple products,I would never partake in any Microsoft product again. No way in hell am I ever supporting a company
that doesn't care about their customers at all whatever the product. The Xbox One was the most disappointing console I have ever owned. Out of the 16 that I own. Biggest waste of $500 I've ever committed.

XTheBeerBaronX · Jan 29, 2018

Microsoft code of conduct

Don’t harm Microsoft, Xbox Live, or another person’s device. For example, don’t:

Post links to malware

Interfere with another's ability to access their network or device

Interfere with Xbox Live

did the other person get suspended for their actions against me? nope, xbox only can handle "communications" problems! brilliant way to lose customers!

XTheBeerBaronX

Microsoft code of conduct

Don’t harm Microsoft, Xbox Live, or another person’s device. For example, don’t:

Post links to malware
Interfere with another's ability to access their network or device
Interfere with Xbox Live

did the other person get suspended for their actions against me? nope, xbox only can handle "communications" problems! brilliant way to lose customers!

Miss Diggz

Hey there everyone,

I'm sincerely sorry to hear about any inconveniences that may have been caused in the past. If you guys have any Xbox Support related questions you'd like to troubleshoot here on the forums, please feel free to create a new thread detailing what you're experiencing.
This way you can receive support catered specifically to each of you from our super helpful community! Thanks so much!

Tronder 007

I've been gaming since the C64 days and have owned every console in the PS and Xbox series since their respective entrances to the console market.. I've personally been lucky and have only had a launch PS2 die on me within the first week after launch.. got
lucky and could exchange it for on that had been neglected as a preorder..

Because of my good luck I've not had to ship any og my consoles in for repairs... but in the event I would need to do so I could have wished for the option to request that I could wait for them to repair my console and send the dame unit back to me! I do
not belive refurb units are unique to MS/Xbox.. and for many who would rather not wait possibly a good solution, In the store I work at the suppliers of the cash registers/it systems work it much the same way as MS with the differance beeing that they will
come collect a defective component/part and leave/install an other refurbed one that had been in use somwhere else and repaired after a failure, pretty much tha same deal as wihj ms with the difference that they them selves will come around an sort it.. most
often they work well enogh, but can often look like it has been dragged kicking an screaming to a certain hot place and back..

The thing I don't like with refurbs in general is that I know how I treat what I've owned from new, but you really never can tell how a refurb unit of any kind had been treated by the previous owner/user even if it looks one is lucky an it looks good
on the outside.. and I guess not allways that easy for the one doing the repairs either

THE N01 GAMER

I have had worse problems with them,search for my post "my disgust at xbox support".

Edom129

For help with quests, you'll need to post in the sales and promotions forum.

this was the direct link I received from Microsoft support. I'll post there too

xbox is a terrible service