Xbox iOS app crash and crash when startup

Discus and support Xbox iOS app crash and crash when startup in XBoX Games and Apps to solve the problem; I use iPhone 7 Plus(iOS 10.3.1) and it worked totally fine a couple of months ago. When I tried to run it and failed to log in(later I knew there was... Discussion in 'XBoX Games and Apps' started by Eggboy86, Apr 26, 2017.

  1. Eggboy86
    Eggboy86 Guest

    Xbox iOS app crash and crash when startup


    I use iPhone 7 Plus(iOS 10.3.1) and it worked totally fine a couple of months ago.

    When I tried to run it and failed to log in(later I knew there was Xbox Live outage), never startyup properly again just crash and crash.

    I upgraded iOS 2 times since it occurred even did hard reset and factory restore but not fixed.

    I'm afraid it might be sort of blacklist malfunction? It seems a known issue for MS but it's simply not fixed yet.

    :)
     
    Eggboy86, Apr 26, 2017
    #1
  2. Certavici
    Certavici Guest
    Smartglass Won't Load IOS

    Quick update:

    New IOS Version (10.3) and the latest XB1 Smartglass update (released 29th March).

    No change, app still crashes on startup.
     
    Certavici, Apr 26, 2017
    #2
  3. zhjits
    zhjits Guest
    Xbox iOS app crashes when Network Extension API enabled

    If iOS device has app using Network Extension APIs enabled, Xbox app will crash immediately on launch. Unable to capture any useful information in iOS device log (only app started then terminated in a second) nor do I notice any crash log.
     
    zhjits, Apr 26, 2017
    #3
  4. Xbox iOS app crash and crash when startup

    Hey there Eggboy86,

    I actually have another thread going on
    HERE
    with other folks with the same issue, please check out my verified post. The teams are looking for a bit more info and if you don't mind. Please try those steps and post back on that thread.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Apr 27, 2017
    #4
  5. Mister Mascot Win User

    Xbox iOS app crash and crash when startup

    Hey there Eggboy86,

    I actually have another thread going on
    HERE
    with other folks with the same issue, please check out my verified post. The teams are looking for a bit more info and if you don't mind. Please try those steps and post back on that thread.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Certavici Win User

    Smartglass Won't Load IOS

    Quick update:

    New IOS Version (10.3) and the latest XB1 Smartglass update (released 29th March).

    No change, app still crashes on startup.
  7. Florianmsn Win User

    Xbox iOS app crashes on startup

  8. Florianmsn Win User

    Xbox iOS app crashes on startup

    Hey Straed,

    I have the same issue as you have! Could you tell us which device you are using? My App is not working for a month or longer. Since the first time the App crashed after starting we had 2 or 3 updates for the App and an IOS update but still it is not working.
    I am using IPhone 6S and do always all the updates. I thought maybe it is a Problem about the IPhone 6s but a friend has the same and his xbox App works perfectly.

    Sorry for my bad English ;)
  9. Mister Mascot Win User

    Xbox iOS app crashes on startup

    Hey there Straed and Florianmsn,

    Can you please tell us which iPhone you're using and what version iOS you're using? Is it a beta version or standard released version?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Xbox iOS app crash and crash when startup

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