Xbox instantly turning off

SpeckledTrack74 · Mar 29, 2018

My Xbox One has suddenly stopped turning on. The console button will turn on and it starts whirring, but after 5 seconds it all turns off. It was a weird time for it to stop, because I’d been using it fine and hour and a half beforehand. I’ve tried unplugging
everything and leaving it for multiple hours, I’ve tried pressing eject and putting a disc in/taking it out, and even hoovered it to get rid of dust. Is there anything else I can do before I have to admit defeat and get it repaired?

:)

larkins621 · Mar 29, 2018

AV receiver turns on and off at the same time upon boot

Anyone else having an issue with their AV receiver turning on and then instantly turning off everytime they issue the "xbox...on" command? My tv has worked fine, but the receiver always operates in this fashion. Any suggestions?

Petedadog02 · Mar 29, 2018

My Xbox 360 just went crazy.

So while trying to download a Minecraft update, my Xbox 360 just turned off, restarted, turned off instantly, restarted, stayed on for a while, then started turning off again. I unplugged it. A little help please on what to do WITHOUT breaking it?

gds1972 · Mar 30, 2018

Hi

Can you please try following the support guide below for the Xbox turning off unexpectedly and hopefully this will help you work out what is causing the issue.

Troubleshoot Xbox One unexpectedly turning off

denis97g

try this https://support.xbox.com/en-US/xbox-one/console/reset-power-supply-solution

ChiefJoboo

Please see the following pages, depending on your console type, to troubleshoot this problem. The most likely issue is a failing power supply or a temporary glitch with your power supply.

Please unplug the console and power supply (if you have one) for 10 seconds to reset it and then try to boot up again:

Xbox One Original:
https://support.xbox.com/en-US/xbox-one/console/reset-power-supply-solution

Xbox One S or X:
https://support.xbox.com/en-US/xbox-one/console/console-wont-power-on

PalmettoBling

It's important to check the power supply. The link @denis97g provided is the best to check, but please be extra safe that the power supply couldn't cause a fire hazard if not operating normally. The troubleshooter linked will have instructions on how
to replace it through
devicesupport.microsoft.com which provides options for in and out of warranty.

Wishcatcher

If all steps are already done and if still not able to get the console working, you will have to send it to the repair center.

M3tal Daz3

If you have tried all the steps at the troubleshooting page all you can do is send that console for repairs.

Xbox instantly turning off