Xbox installed games aren’t showing up on different device, even on the same account.

AwesomeA181011 · Apr 25, 2020

So I had gotten an Xbox One S for Christmas in 2019. I had finished setting it up with my Xbox one details like my username, email etc from my old original Xbox One from 2013. As I went to the my games and apps section, I found out most of my xbox games
(Xbox Online Store bought, not in real life at Gamestop) aren’t there, even though I put in the same exact details from my account on my old xbox one. If anyone knows the issue, please reply. Thanks!

:)

vipertheboss350

if you remember games titles try to go to the store and type thet name in an It should say owned ready to instal.

steeledwand7664

Are these two different screenshots from two different webpages?

One screen shows install on my devices button like you own the game and can install on one of your Xboxes that are linked to your account and the other one acts like you do not own the game.

What happens when you click on the install on my devices button?

Are you signed into the same account on both screen shots?

steeledwand7664

Are you signed in with the same account on the PC as on the Xbox?

Is the game showing up in your ready to install section on your Xbox?

When you go to the store on the Xbox One and look up the game does it show that you have to purchase the game or does it show install?

leafsword20

Yes I am sure it's the same account on both console and website, when i click install on my devices and choose my xbox one, it tell me "we're attempting to install on you selected device(s)" but it doesn't show up on queue through the xbox one.

DirectedFire98

I’ve tried all of these and now most of my game that are installed aren’t showing up in my library. My console also refuses to install or update anything now. What should I do about this?

Xbox installed games aren’t showing up on different device, even on the same account.