xbox insider says underage so it's not letting me in despite my account being 18+

Discus and support xbox insider says underage so it's not letting me in despite my account being 18+ in XboX Insiders to solve the problem; I just want to know where does it collects that data from my computer so I can change that to reflect it being 18+ submitted by /u/LeotheTinyNinja... Discussion in 'XboX Insiders' started by /u/LeotheTinyNinja, May 4, 2020.

  1. /u/LeotheTinyNinja
    /u/LeotheTinyNinja Guest

    xbox insider says underage so it's not letting me in despite my account being 18+


    I just want to know where does it collects that data from my computer so I can change that to reflect it being 18+

    submitted by /u/LeotheTinyNinja
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    /u/LeotheTinyNinja, May 4, 2020
    #1
    1 person likes this.
  2. I Die Quiet I Win User

    I think the wrong age may be associated with my account when I signed up.

    I know that there will be a lot of underage users on Xbox Live who are under 18 and their account will be classed as over the age of 18 that won't say anything, but I'm an honest individual and I want to get this off my conscience. I'd like a rep from Xbox
    Live to set this straight for me. I do accept any fault and if my account gets banned, it's my own fault.
  3. lowgogo2 Win User

    Xbox Insider Hub Error

    When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.
  4. Mister Gwyther Win User

    Cant download rated m content even though I have an adult account and no family or parental settings

    So you never had this LIVE account when you were underage? You made it after you turned 18?
  5. The Viral Cyrix Win User

    Gamerpic

    If you get the error your account is underage the date of birth you entered when creating the account makes you under 18
  6. ZachAsa Win User

    Underage account

    If you have another over 18 account on the console, you may use that as a "Parent" account and then you can authorise a DOB change on the underage account.
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xbox insider says underage so it's not letting me in despite my account being 18+

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