XBox Insider Hub says that I am not 18 yet

Discus and support XBox Insider Hub says that I am not 18 yet in XBoX Games and Apps to solve the problem; Hi, I recently got a invitation to the Age of Empires: Definitive Editoin Beta Team. I followed their instructions to play the beta game, but when I... Discussion in 'XBoX Games and Apps' started by EmpAhmadK, Jan 31, 2018.

  1. EmpAhmadK
    EmpAhmadK Guest

    XBox Insider Hub says that I am not 18 yet


    Hi,

    I recently got a invitation to the Age of Empires: Definitive Editoin Beta Team. I followed their instructions to play the beta game, but when I logged in to XBox Insider Hub, it says that I must be at least 18.

    I checked my Microsoft account, and it says that I was born on the year 199-something, so it is impossible for me to be younger than 18; but why is XBox Insider Hub saying that I am younger than 18/my XBox account sets my age to below 18?

    Thanks,

    Ahmad.

    :)
     
    EmpAhmadK, Jan 31, 2018
    #1
  2. BravesHearts
    BravesHearts Guest
    Age problem

    I Can't change my age and also I can't open the insiders hub because my age is not updated yet I tried to change it but when I open the insider hub it says 18 and up plz help me
     
    BravesHearts, Jan 31, 2018
    #2
  3. lowgogo2
    lowgogo2 Guest
    Xbox Insider Hub Error

    When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.
     
    lowgogo2, Jan 31, 2018
    #3
  4. Loraine Mon
    Loraine Mon Guest

    XBox Insider Hub says that I am not 18 yet

    Hi,

    Issues with signing in to the Xbox Insider Hub may occur if your profile registration is incomplete. For further assistance with the Xbox Insider Hub, you may share the issues that you encounter by chatting with other Xbox Insiders on the Xbox Insider Forums.
    To start a chat session, follow the steps below:

    1. Sign in to
      Insider Program forums
      .
    2. You may select Latest Xbox One Update Preview.
    3. Select the appropriate category for your issue.
    4. Click on Chat with Support.

    Should you have any other queries, you may contact us anytime.
     
    Loraine Mon, Feb 2, 2018
    #4
  5. Loraine Mon Win User

    XBox Insider Hub says that I am not 18 yet

    Hi,

    Issues with signing in to the Xbox Insider Hub may occur if your profile registration is incomplete. For further assistance with the Xbox Insider Hub, you may share the issues that you encounter by chatting with other Xbox Insiders on the Xbox Insider Forums.
    To start a chat session, follow the steps below:

    1. Sign in to
      Insider Program forums
      .
    2. You may select Latest Xbox One Update Preview.
    3. Select the appropriate category for your issue.
    4. Click on Chat with Support.

    Should you have any other queries, you may contact us anytime.
  6. lowgogo2 Win User

    Xbox Insider Hub Error

    When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.
  7. MissingPro Win User

    Why does the Xbox Insider Hub ask me to be 18+?

    Okay, I get it. But before I was making the post, I saw someone else's post with the same question (that thread is now locked, unfortunately). It says that the user is over 18 years old yet they cannot access the Xbox Insider Hub because it says that they're "under 18". A reply said that the Xbox Insider Hub checks the age you originally created your account at and not the age you're currently at.
  8. Darkknight5452 Win User

    i cant leave minecraft beta

    i already reinstalled the game yet it still in the beta and on the xbox insider hub it says "join"
  9. john.matzen Win User

    Minecraft BETA - insider program - how to opt out under 18?

    That does not work. He can't access Xbox Insider Hub because he's not 18. It says this when he tries to access it and doesn't allow him in.
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XBox Insider Hub says that I am not 18 yet

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