Xbox Insider Hub App doesn't work at all

Hi there,

The Insider Program is where you enroll your Xbox to test preview updates before they go live. Since the factory reset did not work, I suggest uninstalling and then re-installing the apps that are not working.

If that doesn't help and the hard reset and power cycle did not help, then you may need to keep trying a factory reset until the apps begin to work.

You can report problems through the Xbox Insider Hub App since this seems to have happened after your Xbox updated.

https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

Hi Mirko,

If you have exhausted all troubleshooting steps and nothing seems to work, then I recommend reporting this issue through the Xbox Insider Hub app on your Xbox. You can report the issue to the proper teams and even include video or screenshots of the issue.
I've personally tried the Blu-ray app on three different Xbox's and they are all working fine so I'm not sure what is going on with the app on your system.

Follow this guide on how to report a problem:
https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

I have tried Method two before, and when i tried method one i now cant reinstall the xbox app. getting error code 0x800706B5.

It would be great if i could get help more then once every 24 hours.

Thank you for your response. Let us try to uninstall Xbox app then clear the cache of Microsoft Store, Here are two methods below:

Method 1:

Steps on how to uninstall and reinstall the Xbox app on your computer:

    1. Type Windows Powershell in search box.



    2. Right click on Windows Powershell and select Run as administrator.



    3. Copy and paste the following command.

         get-appxpackage *Microsoft.XboxApp* | remove-appxpackage 



4. Press Enter key.





After uninstalling the Xbox app, we suggest you to download and install the app again and check.



You can download the Xbox app from the following
link.

Method 2:

Here are steps on how to clear the cache and reset Microsoft Store on Windows 10:



1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.



Update us if the issue persists.

Thank you for updating us, here are more methods on how to troubleshoot error code 0x800706B5:

Method 1: Run the System File Checker.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

1. Press Windows + X Keys on the keyboard.

2. Click on Command Prompt (Admin) to bring up an elevated command prompt.

Note: Click ‘Yes’ if it prompts for permission.

3. In the command prompt type in the following command and then press Enter. sfc /scannow





Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”.
Under the section “Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.

Refer: Use the System File Checker tool to repair missing or corrupted system file.

Method 2: Perform a Clean Boot and find out which application/service is causing this issue. A clean boot helps to eliminate software conflicts and to determine what is causing the problem. Perform a clean boot on the computer by following
the steps given in the
link.



Method 3:I Disable proxy.

1. Press Windows + R keys from the keyboard.

2. Type inetcpl.cpl and hit Enter.

3. Click the Connections tab, and then click LAN settings.

4. Uncheck the mark "Use a proxy server for your LAN" check box.

We'll keep an eye on your response.