Xbox Insider Beta Channel - There was a problem with the update

The Only AshMan · Jun 4, 2019

Hey all,

I'm a bit bummed. I turned on my console after a few days and a 3.6GB update was waiting for me however it never makes it past 1% progress. When checking the Xbox Server Status Page - everything says it is working. My other consoles don't have trouble signing
in and connecting to Xbox Live. The Check Network Connection connects to my wireless network fine and reports no problems.

Console: Xbox One S 500GB

Source OS: 10.0.18362.4035

Target OS: 10.0.18362.4041

Error Code: 0x80070002 0x00000000 0x00000301

Insider Channel: Beta

Region: Australia

I have also performed a console reset keeping my game saves and account information but the same issue occurs.

:)

Jim_246872

From a laptop or Desktop...Download the Insider app and then login to it...goto settings and manage devices and then remove the correct xbox from the preview beta...wait 3-5 minutes, then refresh the page...it should be good to go now. Only problem is
your no longer in the preview beta..

ngocphi

Therr are existing threads on regedit link the previous poster mentioned

With insider program problems you must use regedit and the insiders link

Alxrti (SWIFT El1te)

Hello there!

I am an XBOX Ambassador and would be happy to help.

Solution:

1) Reset the console by holding the X button on the console for 10 seconds, then restart it.

2) If the console is connect by Wireless connectivity, try a wired connection.

If you have further issues, do not hesitate to contact me by replying to this post, messaging me on Twitter or messaging me on Discord.

Twitter:
@MaxProjectz

Discord:
Alxrti#1290

XBF Amber M

Hello Fellow Gamers,

Thanks so much for letting us know that you've been experiencing issues with the latest Insider update. As this is a Beta build, any traditional troubleshooting that may be provided here on the forums is likely not to work for alleviating the issue.

As such, we recommend that you reach out to the engineers/developers directly by reporting any issue you may experience via the Insider's Hub app (on console if possible, or via PC) or reporting via the Xbox Insider's Subreddit page as our Ambassadors have
also stated.

How to provide feedback as an Xbox Insider

https://www.reddit.com/r/xboxinsiders/

If you wish to unenroll in the Xbox Insider's program, then you may find the steps to do so in our Xbox Insider Program FAQ

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).

Happy gaming.

MachineCone6

Having the same issue, tried offline update and gave a different error , probably because the offline version is 10.0.18362.3055. I've done a factory reset but couldn't unlist from insider so its on 4035 beta, I'm now stuck on the xbox setup menu and cant
get passed 1% update.

Console: Xbox One X

Source OS: 10.0.18362.4035

Target OS: 10.0.18362.4041

Error Code: 0x80070002 0x00000000 0x00000301

Region: UK

Xbox Insider Beta Channel - There was a problem with the update