Xbox Insider App Having A Issue With My Network

Hi there,

We appreciate you reaching out to us. The Xbox Insider App is only available to adults with an adult account. We appreciate your patience on this matter. Thank you.

Hi Bowtiedude,

Any concerns with the Xbox Insider Hub are being handled by our dedicated support team. I recommend that you contact the Xbox Insider Hub support team. To do this, you may click the link below:

Click here

Should you need further assistance, feel free to post back anytime.

The Xbox app, available for all devices, lets you message inside the app.

Also, you must be on the same wifi/internet network for them to connect. And you have to enable it inside the console settings.

have the same issues since the latest insider update.

Stream get's disconnected constantly as well.

- I have a PING between my laptop and Xbox and that keeps going. No high pings (e.g. <2ms)

- No other streams or network activity

- Wired connections to both (Laptop & Xbox)

- All windows updates and store updates are up-to-date

- Tried the Xbox Beta App; same issue (beta app is lower version nowdays than regular app by the way)

- Changed quality (very high to high to regular/medium)

running out of troubleshooting options and blaming the insider update.

is it possible to roll back the preview update on xbox?

Hi CarlosGomez Tagle Gomez,

Have you signed up to the Xbox Insider System Update program via the Xbox Insider Hub app? If so then you may want post on the Xbox
Insiders Reddit to see if anyone else is experiencing this issue or if there is a work around to the issue.

If you are not part if the Xbox Inside program, i would suggest you try a ‘soft’ reset of your console to factory defaults.
Make sure you choose the Reset and keep my games & apps option and save any local data not backed up to the cloud.

Hope this helps and let us know how you get on.