xbox headset

Discus and support xbox headset in XBoX Sales and Promo to solve the problem; on 02/11/18 I bought Xbox stereo headset. Yesterday the aux plug in piece completely broke off the cable so I was wondering if there was anything I... Discussion in 'XBoX Sales and Promo' started by IceNinja1408, Sep 30, 2018.

  1. IceNinja1408
    IceNinja1408 Guest

    xbox headset


    on 02/11/18 I bought Xbox stereo headset. Yesterday the aux plug in piece completely broke off the cable so I was wondering if there was anything I could do to fix it or something.

    :)
     
    IceNinja1408, Sep 30, 2018
    #1
  2. The SMF
    The SMF Guest
    The SMF, Sep 30, 2018
    #2
  3. stellamandude, Sep 30, 2018
    #3
  4. XBF Lance J
    XBF Lance J Guest

    xbox headset

    Hey IceNinja,

    Unfortunately our warranty only covers new hardware for the first 90 days, so you would have to replace the stereo headset.
     
    XBF Lance J, Sep 30, 2018
    #4
  5. Kyle_N Win User

    Audio passthrough on xbox one s controller windows 10

    Does the headset work when the controller is connected to the Xbox?

    In the Xbox Accessories app (on the PC), does your headset show up?

    What type of headset are you trying to use? Is it a chat headset for Xbox, a phone headset...?
  6. greg_window10_instal Win User

    Xbox One Headset Interface Problems

    ZigzagLemonHaze,

    I can understand your frustration with all the bad luck you have been having. And, for the record, I am not part of the Microsoft staff nor an Xbox customer support employee. But, I can say that we have 2 Xbox Ones and 1 Xbox One S, and 2 of the

    Xbox One Stereo Headsets
    . And, both headsets work well, with and without the
    Stereo Headset Adapters
    , on all our Xboxes.

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

    SA
  7. Jurgen1488 Win User

    Mic compatability - Ath-Adg1x

    On each headset case, it says what the headset is compatible with. You have to buy a Xbox headset that's compatible with Xbox.
  8. TheVet96 Win User

    I cannot be heard in Xbox live party chat, but I can hear others and gameplay, adapter seems to be in working order.

    Hello Mimi!

    Below is a list of non-compatible headsets:

    Non-compatible headsets

    The following headsets are incompatible with the Xbox One Stereo Headset Adapter:

    • Mad Catz Tritton Warhead headset
    • Mad Catz Tritton Primer headset (Mad Catz offers an adapter for the Primer headset to convert the 2.5-mm audio jack to a 3.5-mm audio jack. Contact Mad Catz for support.)
    • The Xbox 360 Wireless Headset and Xbox 360 Wireless Bluetooth Headset
    • Headsets with this 2.5-mm connector will not work because of the connector format. This connector includes a long, cylindrical pin in the middle of the connecting side that does not fit into the Xbox One Stereo Headset Adapter.

    More info on using compatible headsets with the adapter.

    https://support.xbox.com/en-US/xbox...ible-headset#047ca027eaf44c428f2799723b43aebc
  9. greg_window10_instal Win User

    Xbox One S and Official Stereo Headset Adapter not recognized

    Hi Zathrus,

    We have two of the
    Xbox Stereo Headset
    with Xbox One Stereo Headset Adapter, and both sets have worked well with no problems for sometime now. And I have used the
    adapter with non-Microsoft headset with no issues. So, given that you say your "3.5 mm cabled headset " works directly connected to the controller, then I regret to say it would seem that the fault lies with the adapter itself and may need to be replace.

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

    SA
Thema:

xbox headset

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