Xbox headset microphone issues muffled urgent help

sometimes theres an issue with the connection between speaker and mic in the headset itself, like its too sensitive, or the ear muffs arent strong enough to muffle the speaker volume. If others are hearing an echo but you're not, the headset volume may
be turned up a notch too high. Or, if your mic came with a boom cover (little foam bit on the end of a microphone), be sure to use it. Won't fix the sound completely, if the issue is poor noise suppression in the headphones, but can help muffle it.

As the others already suggest, I'd doubt that the muffled sound comes from the optical cable.

Since the sound data is transmitted digitally through the cable, it either works, or does not work.

Anything "in between" would result in loud scratching, static noise or similar sound drop outs.

It's not possible for a digital signal to become "muffled".

So try to use your Astro headset on a different device just for testing if possible. I very much suspect, that the issue is on the headset itself, if sound is muffled.

Hi,

If all 4 controllers not working with your headset on the console, i suggest you to try the headset with one controller on your computer.

If the microphone still not working, you will be sure its the headset the issue, if the microphone works, meaning you probably put a wrong settings into the Xbox so i suggest you to double check all audio settings >

https://support.xbox.com/xbox-one/accessories/wired-headset-help

Regards

It's definitely a muffled noise, I compare the sounds coming from the headset to the sounds coming straight through my TV. The TV sound quality is very crisp and clear, while the headset quality seems to be far away, muffled and sometimes distorted.

Hello, David my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

I understand your frustration with your Turtle Beach Stealth 600 Gen 2 headset not having microphone monitoring working on your Xbox Series X. It's important to troubleshoot further before assuming hardware failure.

Here are some additional steps you can try to resolve the microphone monitoring issue on your Xbox Series X:

Update your Xbox and headset:

Xbox: Ensure your Xbox Series X is running the latest software update. Go to Settings > System > Updates and downloads.
Headset: Download and install the latest firmware update for your Turtle Beach Stealth 600 Gen 2 headset through the Turtle Beach Audio Hub app.

Double-check your settings:

Xbox:
Go to Settings > Devices & connections > Accessories.
Select your Turtle Beach Stealth 600 Gen 2 headset.
Ensure "Microphone" is enabled and adjust the "Microphone monitoring" level to your preferred setting.
Headset:
Check the headset's audio controls for any mute buttons or volume adjustments that might be affecting the microphone.

Test your microphone:

Use the built-in microphone test feature on your Xbox to ensure your microphone is working properly. Go to Settings > Kinect & devices > Devices & accessories. Select your headset and choose "Test microphone."

Disconnect and reconnect your headset:

Turn off your Xbox Series X and completely unplug your headset.
Wait for a minute, then plug your headset back in and turn on your Xbox.

Try a different controller or headset:

If possible, try using a different controller or headset to see if the microphone monitoring issue persists. This can help you isolate the problem to your headset or controller.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.