XBOX HAS TAKEN MONEY OUT MY ACCOUNT AND HASN'T REFUNDED ME! - HAS THIS HAPPEND TO ANYONE ELSE?

Discus and support XBOX HAS TAKEN MONEY OUT MY ACCOUNT AND HASN'T REFUNDED ME! - HAS THIS HAPPEND TO ANYONE ELSE? in XBoX Games and Apps to solve the problem; It has been less then 14 days! I wasn't aware of the subscription (Even if I was the device which had access to the account is broken) I'd never get... Discussion in 'XBoX Games and Apps' started by ryan J2, Dec 4, 2022.

  1. ryan J2
    ryan J2 Guest

    XBOX HAS TAKEN MONEY OUT MY ACCOUNT AND HASN'T REFUNDED ME! - HAS THIS HAPPEND TO ANYONE ELSE?


    It has been less then 14 days!

    I wasn't aware of the subscription (Even if I was the device which had access to the account is broken)

    I'd never get this sort of lack of customer service from PlayStation!

    :)
     
    ryan J2, Dec 4, 2022
    #1
  2. ngocphi Win User

    XBOX HAS TAKEN MONEY OUT MY ACCOUNT AND HASN'T REFUNDED ME! - HAS THIS HAPPEND TO ANYONE ELSE?

    Ok did you refund it ? If so then you must.Wait.

    If on account.Microsoft.com it says refund issued then its in the hands of your bank

    If you used PayPal upto 60 days

    If creditcard or debit then upto 30 days depending on where you are in the world vs the us and whenever your bank does their corporate batch processing

    And no calling bank support won't help they have a set. Schedule and computer time.is expensive this is why they remind you that you are responsible for minimum payments even waiting for .refund on your card holder agreement
  3. JosefLBohorquez Win User

    XBOX HAS TAKEN MONEY OUT MY ACCOUNT AND HASN'T REFUNDED ME! - HAS THIS HAPPEND TO ANYONE ELSE?

    Hi and thanks for reaching Microsoft Xbox gamer's community.
    My name is Josef.
    I'm an Independent Advisor

    Hope you're doing great today despite this Ryan

    Just to confirm, are you able to see this charge in your Microsoft account order history with status completed?
    https://account.microsoft.com/billing/orders

    If yes, you can try asking for a refund using one of the methods below:

    A. Go to your subscriptions page > https://account.microsoft.com/services > manage subscription > cancel subscription
    If you’re eligible for a refund the system is going to let you know this

    If not use method B. (Don’t cancel the subscription)

    B. Fill the refund form here:
    https://support.xbox.com/forms/request-a-refund

    In case your refund gets denied, you can actually file an appeal for the results of the refund.

    All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.
  4. Jordan Whaley Win User

    Game pass pc hasn't upgraded

    Hi, i checked billing orders and it doesn't say I've upgraded my game pass to ultimate but the money has been taken out of my account, would you have any idea on what's going on with that.
  5. ShankyCal Win User

    The XBOX App Hasn't Realised I Bought the Game Pass

    Yes I did, but it wasn't there, despite the fact that the money has been taken from my account and my boyfriend can play at his home.
  6. FinlayBland1 Win User

    Microsoft won't install Forza Horizon 5

    I just restarted my PC and it didn't work. It also hasn't taken any money out of my bank account
Thema:

XBOX HAS TAKEN MONEY OUT MY ACCOUNT AND HASN'T REFUNDED ME! - HAS THIS HAPPEND TO ANYONE ELSE?

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