Xbox gift card purchase

Normally the Visa gift cards that are purchased at stores like that do not work for purchases on Xbox and this is through the Bank that handles the gift card because they are thinking that you are trying to purchase a renewing subscription and these types
of purchases can not be made with the gift cards like that.

Hello, what type of prepaid cards did you purchase? Microsoft gift cards, xbox gift cards, 3 months of Live, 6 months of Live, 12 months of Live?

I purchased xbox gift cards

Gift cards cannot be used to purchase gift cards. The Microsoft account balance is essentially the same as a gift card since funds typically come from Xbox gift cards.

An alternative you could use is to purchase a gift card with that payment method you are trying to use, and use that gift card for the purchase of the item. You can purchase it at this link

https://www.microsoft.com/en-us/p/xbox-gift-car...

Normally the Visa gift cards that are purchased at stores like that do not work for purchases on Xbox and this is through the Bank that handles the gift card because they are thinking that you are trying to purchase a renewing subscription and these
types of purchases can not be made with the gift cards like that.

please note I put the gift card in pay pal who accepted it as
cash. it now should be money to spend and Microsoft still does not allow purchase.