Xbox gift card code scratched off and not able to reedem

MartinRios2 · Dec 28, 2020

Hi i bought a xbox gift card and i had leftmit on my bed my baby brother went to my bed and got it and scratched it off and now i can not see the code is there any possible way i can get a new one if not my mom

is gonna kill me because i spent all my money on this card

:)

achaedamjr

Hello, if that happens, do try contacting customer support, as they may be able to help with proof that it has been redeemed already and not by you.

HoldingAces

Hi there.

Has this gift card already been redeemed or claimed?

Also, when you purchased the gift card, was the code already scratched off?

ocelot20

Do you mean 19 digit code then the scratch off one? As mine has a 19 digit code then next to that is the scratch of thing. Am on the game.co.uk website now I have clicked on the gift card option and it wants a digit code and a pin code. When I click on info
it says Your 19 digit gift card number and 4 digit pin code on the back of the gift card. Not sure if I have the correct card you see.

Captain Foxglove

It is still possible if you scratch the sticker and place it back over where any remaining code is printed on the gift card you may still be able to read the code in it's entirety. This has happened to me a few times as i find the scratch off material
to be a bit difficult to remove completely.

Klokkwork

Xbox Gift Cards should have a scratch-away or peel-away line on the back to reveal the 25-character code. (If it's scratch-away, always use caution when scratching off the obscurer, as you don't want to damage the numbers underneath, or there's no real
way to recover the code)

Xbox gift card code scratched off and not able to reedem