xbox gift card code has part of code missing

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

When you get a code that is illegible or damaged, only the retail store where you purchased it can help you replace it or refund it.

Best regards!

Damaged gift card how do I get a new code

I missed some number of my Xbox gift card.

Hello shaunmccluskey,

Thank you for posting on the Xbox forums. We understand that you are unable to redeem an Xbox gift card due to the code not being activated. We have a support article that explains more about

gift card and code issues. This error message typically indicates that the item was not scanned out of the retailer's system correctly. The support article has a section that allows you to request a new code. We hope this information helps
shaunmccluskey!

Try the following:

Troubleshoot gift card and code issues | Xbox Support

Try redeeming it as a code, maybe you/friend has bought a code and not a gift card. They are different.