Xbox gaming services breaks Xbox App/Game Bar

JonasKohlen · Dec 5, 2023

Hi,

for weeks now i've been having the issue that the Xbox App is stuck on the logo and can't log into Xbox in the Game Bar. I have tried every solution i could find on the Internet, including resetting/reinstalling basically every xbox service, updating Windows, creating new Windows users etc. None of these solutions had any impact on my problem. By now i could narrow it down to the fact that the Xbox Gaming Services are the root of the problem. Once that service is uninstalled I can login without problem, but obviously i can't use Game Pass anymore. Once i reinstall Gaming Services, the problems are back.

I have been enjoying Game Pass a lot, and looking forward to new releases each month. But i now i am simply unable to use a service I am paying for and have been for a while. Seeing how many people appear to have the same or very similar issues, MS's handling of this is shocking. If nothing changes soon, i am sadly going to be forced to cancel my subscription.

:)

Sodangidni

Hello, JonasKohlen. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, I would like to suggest the following potential solutions:

1. Download and run the Gaming Services Repair tool.
Click on “downloadable version” and follow the steps provided.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

2. Run the SFC tool on your PC. This tool may help to find potential corruptions on your system that’s not allowing properly Gaming Services to work.

https://answers.microsoft.com/thread/bc609315-da1f-4775-812c-695b60477a93

3. Run the in-place upgrade. Please note that the in-place upgrade is not the update we perform via PC settings.

For Windows 10:
https://answers.microsoft.com/thread/7f0b236e-3c6c-4913-9691-c4baa2a6190a

For Windows 11:
https://answers.microsoft.com/thread/4d469147-2747-4dcb-88a4-aae9273a4500

Painless6505

XBOX app version info:

2206.1001.5.0

4.66.30001.0 (Gaming Services)

5.722.5052.0 (Xbox Game Bar)

joe biden3

I have noticed something. I tried downloading Gaming Services through the PowerShell and when that happens, it breaks the Xbox app, it reverts back to being stuck on the pulsating logo. I have no idea how to approach this since Gaming Services is needed but when its installed it breaks the app. The Xbox App cant even download it on its own.

StuartATrueRed

If you have the latest version of Windows 10 (1909), then you can right click the Xbox console companion and select uninstall.

As for the other Xbox apps such as game bar & Xbox services, they can not be removed, but you can disable game bar, by going to settings - gaming, then find the option to disable game bar.

ChiefJoboo

On windows 10, the xbox app is installed with windows and can not be removed. You can disable the various services in the services menu but you can't uninstall the xbox app. You can also turn off the game bar.

If it's not the xbox app what do you mean?

Xbox gaming services breaks Xbox App/Game Bar