XBOX gaming app on computer is glitching

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Carlee

Can be a graphical issue with your graphics card

May I know if you tried downloading the latest graphics card driver from manufacturer website?

Or if you already have the latest, try installing the previous version.

In the meantime try this:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and check

I do know that the Xbox smartphone app sometimes gives that “past behavior” error message when it glitches out, despite you having a clean record.

Try changing your gamerpic on a Windows 10 computer, using the built-in Xbox app.

Hey there ScratchyPanda15,

Sorry to hear about the issues you're having with Microsoft Solitaire Collection.

Please try the troubleshooting steps on this page HERE and let us know if it helps. Sometimes something as simple as reinstalling the game will fix an
issue like this.

Let us know how it goes!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

The invisible glitch has been fixed during the last maintenance. That's glitch that do able on any xbox, not computers.

I tried again a few hours ago and after selecting install in the Xbox app, My BF4 download immediately started in the EA desktop app. It seems like there was just a weird glitch with Xbox and EA comunicating. I would try restarting both apps and maybe your computer and see what happens, it might just need to implement a new patch or something.