Xbox Games Scratched...Refund?

ZanyPixel · Dec 23, 2014

I have three xbox games that all broke from circular scratches and I recently read that this is caused by the console scratching them. Are these disks now just scrap, or can I get any kind of refund for them? As I said this was caused by some sort of problem
with my console so I was looking for some form of reimbursement

:)

monksy74 · Dec 23, 2014

EA Titles RRP is £54.99

It looks like these prices are basically the same as the xbox 360

Looking at Blockbuster - they list most games with an RRP of £49.99. EA games have an RRP of £54.99

Xbox 360 - Highlights - Movie Collection - blockbuster.co.uk

dUnKle · Dec 23, 2014

Batman: Arkham Knight Xbox One

Xbox Cloud Storage Sync Help | Cloud Saved Games for Xbox One

Smwutches · Dec 23, 2014

Usually the console only scratches discs if it's moved while you have a disc inside.

Microsoft has a disc exchange program if it is a Microsoft game, but you do have to pay I think $20 for it. If it's not a Microsoft game it would depend on the publisher.

Smwutches

Usually the console only scratches discs if it's moved while you have a disc inside.

Microsoft has a disc exchange program if it is a Microsoft game, but you do have to pay I think $20 for it. If it's not a Microsoft game it would depend on the publisher.

[Farscape]

if he has scratched it and then takes back for a refund then that is defrauding the shop.

if you have scratched the disc then you have to replace at your expense.

i dont go back to the dealership because i scratched my car and ask for a replacement.

haloteen

If the game has scratches, the retailer at which you purchased the game should be able to clean it for you. If that doesn't work and the game is under their return policy, they should be able to return/refund it for you.

AngelObullets

Hi there NickJB

If the code is not used and not scratched, you are entitled to a refund if you take the card and the receipt to the asda.

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I scratched the redeem code

on accident can I have a refund or can u help me

Xbox Games Scratched...Refund?