Xbox Games Pass Quests: Summer Edition Ineligible

Good evening,

I've been directed here by the Support chat who said you should be able to help me get to the bottom of this! I first had a look at the Quest Tracker page yesterday (before attempting the quests) and all was fine. However, today the page is telling I am
not eligible and isn't providing a reason. I'm in the UK and have both XBL Gold and Games Pass, so hopefully you can sort out my eligibility!

Many thanks!

:)

 

Xbox GamePass Quest

too qualify for the quest was I supposed to have Game Pass before September because I got game pass to do the quest and Cannot find it in my Game pass tab also when I try to check progress its says quest ineligible and I have already gotten 5 achievements

 

Game Pass Summer Edition Quest

So I had posted previously (over a month ago) about my progress for both April and May not recording date correctly, and thus not unlocking my rewards. I never got help, and never got a reply to that post, so I have a feeling this will fall on deaf ears.

Here I am again, this time with the Xbox Game Pass Summer Edition quest.

For the weeks of July 3-16

Quest 1: play 60 minutes of a game past game 3 consecutive days. I did that, with Elder Scrolls Online. I know it was consecutive days, and my time was long enough because the standard Gold Quest for the same week was 3 hours 3 consecutive days, which unlocked.

Quest 2: earn 3 achievements in ESO between July 10th and the 16th. I did that as well. On July 14th I unlocked 3 achievements.

Went to the quest page for this particular quest and neither of them show as completed.

 

Do you happen to have the EXACT text of the ineligibility message?

 

Hi, yes, it's a big splash page that simply says 'Sorry about that... It looks like you are not eligible for this quest'

Unfortunately it's pretty vague!

 

Hey there

Are you sure about your elegibility??

Which are the requirement?!? are they listed???

Bye

 

Hi there, thanks for getting back to me! I am positive about my eligibility, and have checked on the rules site (http://akamai.eprizecdn.net/Microsoft/junegamepassquests/rules.htm) I am within the UK and simply have to play Games Pass games!