Xbox games not working

Discus and support Xbox games not working in XBoX Games and Apps to solve the problem; Xbox games (not Xbox live) no longer recognize Xbox sign in. All of my downloaded puzzles have disappeared. Can no longer sign in to any plain Xbox... Discussion in 'XBoX Games and Apps' started by RentalPepper928, Jan 7, 2016.

  1. RentalPepper928
    RentalPepper928 Guest

    Xbox games not working


    Xbox games (not Xbox live) no longer recognize Xbox sign in. All of my downloaded puzzles have disappeared. Can no longer sign in to any plain Xbox Microsoft games. I have one Xbox Live game and that one works. What happened?

    :)
     
    RentalPepper928, Jan 7, 2016
    #1
  2. pa1blo
    pa1blo Guest
    xbox games not working

    do you try redownload your account and erase cache??
     
    pa1blo, Jan 7, 2016
    #2
  3. XBF Crystal P
    XBF Crystal P Guest
    xbox games not working

    Hi ConorMitchell,

    I'm sorry to hear about any issues you may be having with games on the Xbox One. Please try removing your profile
    and re-add the profile to the console.

    If the problem persists, try this
    troubleshooting guide to soft factory reset your Xbox One to help reset the Operation System.


    • Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. This will save you from downloading or reinstalling
      the large game files.
      • Warning : Please make sure to know your email and password for your Xbox Profiles on the system. This troubleshooting step will log off all profiles on the console.

    Hope this helps. Let us know.
     
    XBF Crystal P, Jan 7, 2016
    #3
  4. BroHammersley
    BroHammersley Guest

    Xbox games not working

    Greetings RentalPepper928,

    Which games specifically are you experiencing this issue with? If you have a chance, can you please use Report a problem from within the Xbox app after reproducing this issue to submit feedback? With your feedback we can ask the development team to investigate
    this further.

    Thanks!

    ~Hammer
     
    BroHammersley, Jan 7, 2016
    #4
  5. RentalPepper928
    RentalPepper928 Guest
    All Xbox Microsoft games except the Xbox Live games: Sudoku, Jigsaw, Mahjong, Minesweeper, and Jackpot. There is no "Report a problem" from within the Xbox app after reproducing this issue. Of course I may not be understanding what you're asking me to do.
    I can no longer sign on to any of the "plain" Xbox games. I can sign on to the Xbox app and see my profile, etc
     
    RentalPepper928, Jan 7, 2016
    #5
  6. AlexandraL_0908
    AlexandraL_0908 Guest
    I can't sign in to Jigsaw. There has also been multiple posts on your Facebook Jigsaw page about this so it seems it's a system wide problem. A message stating that it can't log me in recommends logging in through xbox.com and reopening the app, but that
    doesn't work. It's very frustrating especially because your support person could only recommend I uninstall and reinstall the app, which I did and it also didn't change a thing. Please respond here or on your FB page that you are at least working on it.
    Thanks.
     
    AlexandraL_0908, Jan 8, 2016
    #6
  7. MCKELVEL
    MCKELVEL Guest
    I'm experiencing the exact same problem with Mahjong and Sudoku.
     
    MCKELVEL, Nov 2, 2018
    #7
  8. AlexandraL_0908 Win User

    Xbox games not working

    I can't sign in to Jigsaw. There has also been multiple posts on your Facebook Jigsaw page about this so it seems it's a system wide problem. A message stating that it can't log me in recommends logging in through xbox.com and reopening the app, but that
    doesn't work. It's very frustrating especially because your support person could only recommend I uninstall and reinstall the app, which I did and it also didn't change a thing. Please respond here or on your FB page that you are at least working on it.
    Thanks.
  9. M3tal Daz3 Win User

    xbox games not working

    Check this link for a possible solution: https://support.xbox.com/en-US/xbox-one/store/download-game-problem
  10. SinistralSpark8 Win User

    Xbox Games Not Working

    Xbox Live is having some issues, they are fixing.
  11. KayoMonei954 Win User

    Xbox Games Not Working

    Its back up my games just started working
  12. IvoryGorilla320 Win User

    Xbox Games Not Working

    Its crazy but am a minute away of going back to ps4 it says gaming sharing its ok and its not
Thema:

Xbox games not working

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